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Glossary entry

French term or phrase:

secteur relationnel

English translation:

face-to-face customer service

Added to glossary by B D Finch
Feb 2, 2011 14:09
13 yrs ago
2 viewers *
French term

secteur relationnel

French to English Bus/Financial Business/Commerce (general)
This seems to be taken from a parody of a board game, where players (job seekers) draw cards and are sent from square to square based on the problems that arise.

This problem is: Sudation importante des pieds incompatibles avec les métiers du secteur relationnel ou touristique.

Thanks!
Proposed translations (English)
4 +5 face-to-face customer service
4 +2 customer-facing jobs
4 Networking
3 +1 human relations field
3 service industry/sector
3 public-contact sector
3 client relationship sector (client relationship building is an ongoing process)
2 welfare/social sector
2 customer and public service sector
Change log

Feb 16, 2011 08:50: B D Finch Created KOG entry

Discussion

cc in nyc Feb 2, 2011:
@ BD Finch Washed and dried mine on the banner of liberty before entering the forum.
B D Finch Feb 2, 2011:
@cc in nyc Absolutely, but in the context of smelly feet.
cc in nyc Feb 2, 2011:
@ BD Finch Silly me! I thought we were translating secteur relationnel.
B D Finch Feb 2, 2011:
@cc in nyc Could you possibly be missing the point that there is no real job involved at all? This is meant to be an amusing penalty in a game.
cc in nyc Feb 2, 2011:
Question for Ysabel FWIW, to me " secteur relationnel" sounds like an industry sector (e.g., service sector, public service sector, welfare sector) rather than a job category (e.g., customer-facing jobs, human relations, customer service). But I wonder how Ysabel, who has the original text, sees this.

Proposed translations

+5
37 mins
Selected

face-to-face customer service

Reduced to its simplest terms, good customer service actually consists ... of course, employees deal "face-to-face" with customers each and every business day. ... businesslike appearance and approach, practice good personal hygiene and ...
www.tomschori.com/36129.HTM

"Customer service staff play a vital role in travel and tourism .... dress, personal hygiene, personality and attitude that you think should be ..... in daily face-to-face contact with the public, as well as the technical ..."
www.tandtpublishing.co.uk/acatalog/pdf/btec1_chapter.pdf
Peer comment(s):
agree Layla de Chabot : suitable term as it is general and not too "technical" in my opinion
10 mins
Thanks Layla
agree Philippa Smith : I'd just use "customer service": the "face to face" aspect is implicit in the question, and the sweating problem / Sure, which is what I meant about the question making it clear it could only be face-to-face customer service
15 mins
Thanks Philippa. If the customer service was over the phone, the customer would not be troubled by the niffy foot problem.
agree Sheila Wilson : customer service. For jobs where there is no face-to-face contact it's normal to call it a hotline or telephone service // I too suffer from their luke-warm line. From now I'll imagine them with smelly feet! Could help relieve the inevitable tension :-)
48 mins
Thanks Sheila. Given my experience of them I wouldn't call Orange's miserable customer service a "hotline".
agree Elizabeth Slaney : Omit "face-to-face"...not in French.
1 hr
Thanks Liz. I think that it is implied and one needn't be over-literal in this case.
agree Evans (X)
2 hrs
Thanks Gilla
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Selected automatically based on peer agreement."
18 mins

welfare/social sector

Difficult to say without more context, but after some research I found this to be 1 possibility..
Peer comment(s):
neutral B D Finch : Don't you think that an office job in this sector might be compatible with smelly feet?
10 mins
I agree :D
Something went wrong...
18 mins

Networking

...and the tourist sector. It's not very neat, maybe, but that's what it seems to be.
Something went wrong...
21 mins

customer and public service sector

I'm not altogether happy with this suggestion, but the idea is that the person in question is (tragically) no longer suited to jobs involving face to face contact with the public.
Something went wrong...
43 mins

service industry/sector

...not suited for the service or tourist industry

--------------------------------------------------
Note added at 44 mins (2011-02-02 14:54:03 GMT)
--------------------------------------------------

http://www.answers.com/topic/tertiary-sector-of-industry
Something went wrong...
1 hr

public-contact sector

So; tourism & other public-contact sectors
Something went wrong...
+2
1 hr

customer-facing jobs

http://www.indeed.co.uk/Excellent-Customer-Facing-jobs

Maybe the jargon term will make the situation funnier?
Peer comment(s):
agree philgoddard : This might be a better solution than B D's if there's limited space available.
56 mins
Thanks Phil
agree Layla de Chabot : Nice proposal too
4 hrs
Thanks Layla
Something went wrong...
+1
5 hrs

human relations field

and another:!
Peer comment(s):
agree Layla de Chabot : i like this too
35 mins
Thank you Picardie
Something went wrong...
7 hrs

client relationship sector (client relationship building is an ongoing process)

Hello,

That's how I read it. I could be wrong, however.

Our client, one of the UK's leading Banks now requires qualified Financial Advisers to work within their Client Relationship sector. This role will require ...
www.reed.co.uk/job.../Customer-Relationship-Manager/?...


http://www.reed.co.uk/job/searchresults.aspx?s=1677&l=Birmin...



I hope this helps.
Something went wrong...
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