Glossary entry (derived from question below)
French term or phrase:
l’écoute clientèle
English translation:
customer responsiveness
Added to glossary by
Gordon Mackenzie
Apr 6, 2006 09:28
18 yrs ago
10 viewers *
French term
l’écoute clientèle
French to English
Tech/Engineering
Business/Commerce (general)
describing a business dealing with customers
Proposed translations
(English)
| 4 +3 | customer responsiveness |
CMJ_Trans (X)
|
| 4 +6 | customer-centered / customer-focused |
Marc Glinert
|
| 5 | customer oriented |
234561
|
| 3 | Time spent listening to customers |
Maria Constant (X)
|
| 3 | customer contact |
MoiraB
|
| 3 | Customer care by listening |
alajaponaise
|
| 3 | Being tuned in to the customers'demands |
iol
|
Proposed translations
+3
11 mins
Selected
customer responsiveness
responsiveness to customer wishes/feedback
It means that you listen to what your clients have to say and react accordingly - you don't just impose your will
It means that you listen to what your clients have to say and react accordingly - you don't just impose your will
2 KudoZ points awarded for this answer.
Comment: "How about 'customer feedback responsiveness'?"
5 mins
Time spent listening to customers
An idea
8 mins
customer contact
another idea. Depending on the sector, "client" may be more appropriate.
17 mins
alajaponaise
Works in field
Electronic & Automotive industry expert
Native in: Japanese
Works in: French to Japanese, English to Japanese, English to French, and 3 more.
Customer care by listening
Anothe idea..
18 mins
Being tuned in to the customers'demands
Perhaps more simply 'listening carefully to"...
+6
20 mins
Marc Glinert
Native in English
Specializes in field
20 years in financial services
Native in: English 
Works in: English to French, French to English
Related KudoZ points
:
43
customer-centered / customer-focused
Hi Gordon
These suggestion would be appropriate if it is a heading you are looking for
These suggestion would be appropriate if it is a heading you are looking for
Peer comment(s):
| agree |
marie-christine périé
10 mins
|
|
thanks marie-christine
|
|
| agree |
John Peterson
: I'd go for "customer-focused" (which implies listening).
16 mins
|
|
thanks John
|
|
| agree |
cmwilliams (X)
23 mins
|
|
thanks cm
|
|
| agree |
French Foodie
: customer-focused is nice
36 mins
|
|
Thanks Mara
|
|
| agree |
Jocelyne S
2 hrs
|
|
Thanks J S
|
|
| agree |
sporran
5 hrs
|
16 hrs
customer oriented
http://www.managingchange.com/sim/custproc.htm
This is a marketing buzz-word. All the other answers are semantically correct, but you might want to use the market "jargon".
This is a marketing buzz-word. All the other answers are semantically correct, but you might want to use the market "jargon".
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