Glossary entry

French term or phrase:

guichet électronique

English translation:

electronic information kiosk

Added to glossary by Robert Frankling
Feb 24, 2005 13:00
19 yrs ago
10 viewers *
French term

guichet électronique

French to English Bus/Financial Business/Commerce (general) Web-site for association offering business support.
Looking for the best way to express the phrase above.

"C'est à leur intention que le seco, l'Office fédéral de la justice, l'Office fédéral des assurances sociales et l'Administration fédérale des contributions ont mis en place le nouveau guichet électronique www.pmeadmin.ch"

I have come up with 'virtual point of contact', 'virtual office', 'electronic office', 'electronic gateway' and others.

Any thoughts?

Discussion

Non-ProZ.com Feb 27, 2005:
Thanks to everyone, so many great suggestions, it's hard to award the points!
Claire Cox Feb 24, 2005:
I like your "electronic gateway" - it's obvious it's a website, but it's a slightly more poetic way of describing it.

Proposed translations

+1
12 mins
French term (edited): guichet �lectronique
Selected

electronic information kiosk

...our local government has these...they actually process papers and accept credit card payments as well...
Peer comment(s):

agree Monica Sandor : yes I see it used in Canada for govt services, driving licence, etc
1 hr
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4 KudoZ points awarded for this answer. Comment: "I balked at the word 'kiosk' (conjured up images of sweets and newspapers for me) and went a bit more vague with 'electronic information service'. Thanks for your help."
+1
4 mins
French term (edited): guichet �lectronique

virtual advice centre

just an idea...not sure if they're actually offering just advice as such
Peer comment(s):

agree Terry Moran : Excellent. Maybe "information centre" or "enquiry desk" if they don't give advice.
1 day 22 hrs
Thanks!
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5 mins
French term (edited): guichet �lectronique

electronic access

Might this perhaps sum it up?
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+1
5 mins

how about "web-based service desk"?

The Easy-to-use, Comprehensive 100% Web-based Service Desk Powerful. Flexible. Affordable. Watch how fast you'll streamline and ...
www.unipress.com/footprints/index2.html -
Peer comment(s):

agree eileengreen
4 hrs
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+1
54 mins
French term (edited): guichet �lectronique

online one-stop shop

A popular jargon term used for everything from public library networks to government departments... Lots of Google hits if you enter "online one-stop shop", including the one below. One could also say "online portal".
Peer comment(s):

agree Assimina Vavoula
1 hr
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1 hr
French term (edited): guichet �lectronique

service portal

a collection of services in one place
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1 hr
French term (edited): guichet �lectronique

counter

No, not as in snakes and ladders!

While the French take their numbered ticket to a "guichet" for some red tape, we get called to a counter, don't we? If you want something pretty literal, that should work. As for the qualifier, electronic, e-, virtual, etc., all would work.

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Note added at 1 hr 9 mins (2005-02-24 14:09:47 GMT)
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The continentals, including the Helvetians, seem to like \"e-counter\", but I found nothing Albionic.

e-Counter. Wouldn\'t it be nice to be able to provide your citizens
with services that are accessible 24/7? To communicate with ...
www.belgacom.be/enterprises/en/jsp/dynamic/ product.jsp?dcrName=cds_e_gov&detailPage=cds_e_gov_e_guichet

The auto e-counter service of ACI represents the first Italian example of electronic
communication and interoperability between public administration and the ...
www.beepknowledgesystem.org/ShowCaseFullReport. asp?CaseTitleID=903&CaseID=1468

to the official website of the Canton of Neuchâtel, which is currently preparing
for a major event: the opening of a secure one-stop e-counter (GSU) early in ...
www.ne.ch/neat/site/jsp/bienvenue/ anglais_corps.jsp?LangueId=4

Auto e-Counter, Automobile Club d\'Italia (I) Auto e-Counter is a gateway to access
services and information related to car registration and ownership. ...
www.e-europeawards.org/ html/body_results_egov.asp?dsid=973

E-counter
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