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Time | From | To | Content |
14:48 Jun 26, 2014 | SDL_Steve: 1242940 | All | Later this year we will be removing Java which will eradicate all these issues you have had with MultiTerm etc |
14:49 Jun 26, 2014 | SDL_Steve: 1242940 | All | @Roger PSMA/Support does not just include support- but all upgrades as well. |
14:49 Jun 26, 2014 | Roger Marshall: 1630643 | All | how much is support? |
14:49 Jun 26, 2014 | SDL_Guillaume: 1660157 | All | Welcome Ed |
14:49 Jun 26, 2014 | SDL_Steve: 1242940 | All | @Roger we also have a free knowledge base as well where you can search for solution |
14:49 Jun 26, 2014 | SDL_Steve: 1242940 | All | @Roger- Support is 20% of license list price pewr year |
14:50 Jun 26, 2014 | SDL_Guillaume: 1660157 | All | Welcome duedeboss and Angelik |
14:51 Jun 26, 2014 | angelik1018: 1917476 | All | Good morning... |
14:51 Jun 26, 2014 | Tony Bennjamin: 1348907 | All | Thanks GBergeron |
14:51 Jun 26, 2014 | POROSDOS: 1938478 | All | SO STEVE JUST TO UNDERSTAND WHAT YOUR SAYING....NO SUPPORT FROM DAY ONE UNTIL YOU BUY SUPPORT AT 20 PERCENT CORRECT? YOU KIND OF SKIPPED MY QUESTION AND WENT TO MY COLLEGUES QUESTION INSTEAD.... |
14:51 Jun 26, 2014 | Ed Santiago: 1940335 | All | Thank you very much, @GBergeron. Hello, everyone! I'm sorry for not having cameran and microphone right now. |
14:51 Jun 26, 2014 | SDL_Steve: 1242940 | All | @Porosdos |
14:51 Jun 26, 2014 | SDL_Steve: 1242940 | All | Sorry |
14:51 Jun 26, 2014 | SDL_Guillaume: 1660157 | All | Hello NicoleL |
14:52 Jun 26, 2014 | SDL_Steve: 1242940 | All | there are anumber od similar questions |
14:52 Jun 26, 2014 | SDL_Guillaume: 1660157 | All | Welcome Rubi |
14:52 Jun 26, 2014 | SDL_Steve: 1242940 | All | Licensing and installtion support is always free of charge |
14:52 Jun 26, 2014 | SDL_Steve: 1242940 | All | as is the knowledge base |
14:52 Jun 26, 2014 | SDL_Guillaume: 1660157 | All | if you have any questions, please feel free to ask them |
14:52 Jun 26, 2014 | POROSDOS: 1938478 | All | HI HOW ARE YOU |
14:52 Jun 26, 2014 | Tony Bennjamin: 1348907 | All | I would like to know, when I try to open a project, it is said that: the project has been opened. Please help me |
14:53 Jun 26, 2014 | SDL_Steve: 1242940 | All | @Porosdos- you are still able to log support requests without a contract |
14:53 Jun 26, 2014 | SDLsuey: 1613273 | All | Hi Porosdos - for the Freelance version we don't normally get many support queries. The support contracts are usually taken up by Agencies or LSPs |
14:53 Jun 26, 2014 | SDL_Steve: 1242940 | All | howerver thoiose with a contract would take priority on support understandably |
14:53 Jun 26, 2014 | Tony Bennjamin: 1348907 | All | Therefore, it didn't shows in Project, bu only in sdlixt |