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Unfortunately, I can't help you, but I have the same problem since a few days. Active subscription, no connection... I can't find anything in the SDL knowledge base, and to submit a ticket on this issue, I'd have to buy a support subscription. Big fail.
Ammerins
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Colin Smith المملكة المتحدة Local time: 23:45 فرنسي إلى أنجليزي + ...
Me too
Jul 30, 2015
Have the same problem - and am in the middle of a large translation that MT is handling brilliantly...
I guess that "It's not us, it's them.."
[Edited at 2015-07-30 08:03 GMT]
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Gabriele Demuth المملكة المتحدة Local time: 23:45 أنجليزي إلى ألماني
I had this problem yesterday
Jul 30, 2015
I am not a computer whizz and often try things by trail and error.
I recently deleted cookies and had to log in to several accounts that usually remembered me. While installing Studio 2015 I also hat to set up or connect to a Google account. After I signed into my Google account yesterday Language Cloud worked again.
Whether that was a coincidence, I am not sure. Language Cloud stopped working before, but that may have been my internet connection?
I am not a computer whizz and often try things by trail and error.
I recently deleted cookies and had to log in to several accounts that usually remembered me. While installing Studio 2015 I also hat to set up or connect to a Google account. After I signed into my Google account yesterday Language Cloud worked again.
Whether that was a coincidence, I am not sure. Language Cloud stopped working before, but that may have been my internet connection?
Also, I don't seem to be able to add any other MT, except Google Translate and there is always some kind of error message in this field which makes me unsure which automated translation tool I am actually using. ▲ Collapse
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Colin Smith المملكة المتحدة Local time: 23:45 فرنسي إلى أنجليزي + ...
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