| Pages in topic: < [1 2] | Poll: Do you request automatic receipts for your emails? Thread poster: ProZ.com Staff
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Sonja Tomaskovic (X) 
Germany
Local time: 16:08
English to German
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To answer the question about GMail and return receipts: I don't think that GMail supports this. What I found was an autoresponder (i.e., out-of-office reply), but that's it.
The best way to go about it when using GMail is to BCC another mail account, if you have one.
Sonja
| | | | Beatriz Galiano (X)
Argentina
Local time: 11:08
English to Spanish
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| Sometimes I do | Oct 22, 2007 |
when I send papers or translations by mail to make sure they are received, otherwise I do not.
| | | | Laura Tridico
United States
Local time: 10:08
French to English
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| I only do this when delivering a translation. | Oct 22, 2007 |
I always used to ask for confirmation of receipt in the e-mail, but some of my clients tend to forget. For my peace of mind, I need to know that my work was received. Otherwise, I don't bother. I can't imagine my clients would think it's an invasion of privacy in this limited regard.
Laura
| | | | | I am fully with Margreet | Oct 23, 2007 |
M. Anna Kańduła wrote:
I BCC myself to make sure my email got through. BCCing yourself does not allow to make sure your e-mail got through.
In case your e-mail does not get through, there might be more than one reason, including:
- your mail server is deficient
- the customer's mail server is deficient
In the first case, yes, BCCing yourself will give you a hint that something does not work. In the second case, you will never get to know about it.
That's why I don't understand all your answers about BCC and Anthony's : BCC is no use in ensuring a customer got your e-mail, and saying that it's up to the customer to decide wether he acknowledges receipt or not is fine, but if he never gets your e-mail, then he has actually nothing to chose...
The only way to make sure a customer got an e-mail is to get a confirmation, be it automatic, by e-mail or by phone.
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vixen
Greece
Local time: 17:08
English to Dutch
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| Agree with Margreet and Sophie | Oct 23, 2007 |
I do request a read receipt for important e-mails (as listed by Margreet) and quite often for new contacts or older addresses to make sure my e-mail reaches them.
I usually receive a read receipt from my clients and/or a short e-mail.
| | | | | I think it's really rude | Oct 23, 2007 |
Hello all,
I personally think it's quite rude, and only use it very occasionally - when confirming delivery times and pricing from my end, for example. If I want to make sure a customer has received a translation, I usually ask them to confirm receipt by responding to my email with a quick "All received, thanks!", or I give them a quick call to check.
In my opinion, read receipts are just another way for people to avoid communicating on a personal level. I don't enjoy ... See more Hello all,
I personally think it's quite rude, and only use it very occasionally - when confirming delivery times and pricing from my end, for example. If I want to make sure a customer has received a translation, I usually ask them to confirm receipt by responding to my email with a quick "All received, thanks!", or I give them a quick call to check.
In my opinion, read receipts are just another way for people to avoid communicating on a personal level. I don't enjoy working with agencies who give the impression that they would rather I was a machine - and quite frankly, some of them DO. We've all worked with people who send emails without salutations, inform you of new jobs rather than enquiring as to your availability, refuse to acknowledge receipt of translations, and don't reply to queries. Similarly, some agencies seem to view read receipts as a form of reply, and will request them on every single e-mail. As I gave up accounting for my whereabouts to someone else when I became a freelancer, I ignore them as a matter of course. Instead, I consider it a matter of professional courtesy to reply to every email I receive personally and as soon as it's convenient FOR ME to do so.
/rant off ▲ Collapse
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Hi everybody!
I use MSGTAG (http://www.msgtag.com/home/) in some cases, such as debt collection and so on, when I want to be sure that my message has been viewed by the recipient. By configuring this tiny program, you always get automatic receipts for your emails as soon as the recipient opens the email message (only POP3 emails, and it does not work with Gmail, AFAIK).
In MSGTAG(+) versi... See more Hi everybody!
I use MSGTAG (http://www.msgtag.com/home/) in some cases, such as debt collection and so on, when I want to be sure that my message has been viewed by the recipient. By configuring this tiny program, you always get automatic receipts for your emails as soon as the recipient opens the email message (only POP3 emails, and it does not work with Gmail, AFAIK).
In MSGTAG(+) version, you can even turn off the notifying message to the recipient, so s/he does not even notice that you have received the automatic receipt. In the free version, the notification message cannot be turned off.
HTH ▲ Collapse
| | | | Nesrin
United Kingdom
Local time: 15:08
English to Arabic
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| Wow, now THAT's what I call a proper invasion of privacy!! | Oct 23, 2007 |
Mohammad Reza Razaghi wrote:
In MSGTAG(+) version, you can even turn off the notifying message to the recipient, so s/he does not even notice that you have received the automatic receipt. I
So it doesn't even give me as a recipient that choice?
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| THAT'S RIGHT! | Oct 23, 2007 |
Nesrin wrote: Mohammad Reza Razaghi wrote:
In MSGTAG(+) version, you can even turn off the notifying message to the recipient, so s/he does not even notice that you have received the automatic receipt. I
So it doesn't even give me as a recipient that choice?
Yes, you are right. And therefore, as I mentioned before, I only use this for the people who really do not deserve any privacy respect, not for ordinary correspondences. It is actually a spy gadget!!
| | | | | No but I ask for confirmation | Nov 3, 2007 |
I don't appreciate receiving emails requesting automatic receipts. I make sure that I confirm receipt of every pertinent email I receive (document to be translated, PO, etc..). Likewise, I request for a confirmation email for every important document I send. I believe this works well than configuring your mail to ask for a read receipt for every email that you send. That would really be annoying for the receiver.
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