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The UK (and EURAM) National Accounts Business Unit has worked with IT to create a customer business dashboard, XXX. It provides data integration and cleansing, visibility, benchmarking and decision-making support. Populated with multiple sources of information (including from the customer), it allows users to manage their business from and organizational level, but also have the tactical information to make decisions an individual hospital.

Use case: beta testing with IVC and under consideration with CVS

Needs met: information integration, visibility and analytics
Questions for customer:
How do you use your information? How would you like to use your information? What do you use for benchmarks? What challenges do you face with consolidating all your data streams? How much would it cost for you to develop by yourself or with a consultancy?
Measuring success: access to customer information, commitment to use the dashboard, contract compliance, sales growth
Possible customer contribution: provide internal data, provide access to their ERP systems, use XXX generated funds
Possible customization: GUI, logos, filters, algorithms
Cost considerations: framework exists today, IT may be able to customize based on customer size and potential

Buenas noches, estoy traduciendo un pptx y plantean este acrónimo y no sé cuál es su acepción para este contexto.

Desde ya muchas gracias.