Atendimento telefónico e presencial de clientes internos (comerciais)

English translation: Telephone and/or face-to-face (interaction) customer service

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:Atendimento telefónico e presencial de clientes internos (comerciais)
English translation:Telephone and/or face-to-face (interaction) customer service
Entered by: Alexandra Gouveia

16:24 Jun 14, 2012
Portuguese to English translations [PRO]
Human Resources / Resume for a Job Application
Portuguese term or phrase: Atendimento telefónico e presencial de clientes internos (comerciais)
Atendimento telefónico e presencial de clientes internos (comerciais)
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Obrigada pela ajuda.
Alexandra Gouveia
United Kingdom
Local time: 12:46
Telephone and/or face-to-face (interaction) customer service
Explanation:
http://www.ehow.com/way_5391180_face-face-customer-service-p...

Customers should be considered an asset to any business or organization, for without the customer your company would not exist. While customer service procedures for the telephone are very important, you should also know how to properly interact with your customers face to face. If you get the phone service right and the face-to-face service wrong, it can leave a bad taste in the customer's mouth concerning your business, resulting in the loss of sales

Read more: Face to Face Customer Service Procedures | eHow.com http://www.ehow.com/way_5391180_face-face-customer-service-p...
Selected response from:

Marlene Curtis
United States
Local time: 07:46
Grading comment
Many thanks, Marlene.
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1Telephone and/or face-to-face (interaction) customer service
Marlene Curtis
4Answering phone calls and face to face customer service (walk-in clients)
Gilmar Fernandes
4Dealing with telephone enquiries and customer liason
Nick Taylor


  

Answers


25 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
Answering phone calls and face to face customer service (walk-in clients)


Explanation:
my suggestion

Gilmar Fernandes
United States
Local time: 07:46
Works in field
Native speaker of: Native in PortuguesePortuguese, Native in EnglishEnglish
PRO pts in category: 111
Login to enter a peer comment (or grade)

27 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
Telephone and/or face-to-face (interaction) customer service


Explanation:
http://www.ehow.com/way_5391180_face-face-customer-service-p...

Customers should be considered an asset to any business or organization, for without the customer your company would not exist. While customer service procedures for the telephone are very important, you should also know how to properly interact with your customers face to face. If you get the phone service right and the face-to-face service wrong, it can leave a bad taste in the customer's mouth concerning your business, resulting in the loss of sales

Read more: Face to Face Customer Service Procedures | eHow.com http://www.ehow.com/way_5391180_face-face-customer-service-p...

Marlene Curtis
United States
Local time: 07:46
Specializes in field
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 298
Grading comment
Many thanks, Marlene.

Peer comments on this answer (and responses from the answerer)
agree  Daniel Tavares
2 hrs
  -> Thanks!
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 4/5Answerer confidence 4/5
Dealing with telephone enquiries and customer liason


Explanation:
Dealing with telephone enquiries and customer liason

Nick Taylor
Local time: 12:46
Native speaker of: Native in EnglishEnglish
PRO pts in category: 101
Login to enter a peer comment (or grade)



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