Mónica E. Reza
17-07-1967 (40 años) Argentine native, Spanish as second Nationality
Divorced, 2 children
Conesa 3698 - 1429 (Ciudad de Buenos Aires)
4701-4164 - (15) 5719-3498
[email protected]
Professional Profile : Bachelor´s Degree in Computer Science. Vast proven experience on Integral System Implementation. Highly compromised. Result-oriented. 13 years of experience in recognized Multinational Company. Internacional proyect Experience in EE.UU and Latin American Proyects. Proven communication skills with people from different Nationalities.
Professional Experience :
• EDS - Electronic Data Systems - Argentina site - ( From 06/1994 to 01/2008). Global business and technology services company headquartered in Plano, Texas. Outsourcing business.
• 10/2006 – 11/2007, Production Support Best Shore Argentina – ABN AMRO Account
o On Line Securities Lending Application Support 7 x 24.ABN Amro New York.
o Application Monitoring .NET, Visual Basic 6.0, Powerbuilder 7.0 y Unix.
o Queries on-demand on SQL Server 7, Sybase 12 y Oracle 9 database Servers. Critic Timing Application.
o Digital Workflow change requests management.
o Focal Point contact between Client and third party companies in order to work on urgent errors or issues that must be solved daily.
o Project Manager Support on Daily Incident and Requests Follow up.
• 03/2005 - 09/2006, Business Analyst ( Argentina Solution Center ) – Interbanking S.A. Account
o WEB Money Transfer on-line Application between banks (4000 users and almost 40 banks belong to Interbanking Network )
o Functional Requeriments.
o Queries on-demand on Oracle 9 database. Critic Timing Application. Focal Point contact between Client, developers and testers.
o Sensitive documentation required by critic audits from “Banco Central” .
o Create and maintain Use Cases using UML.
o Create and maintain Project documentation.
o Rational ClearQuest Incidents Management.
• 01/2004 - 02/2005, Business Analyst ( Argentina Solution Center ) – Arcos Dorados S.A. Account
o Argentina Invoicing Application Implementation in Mc Donald’s México.
o Functional Requeriments.
o Create and maintain Project documentation.
• 11/2001 - 12/2003, Powerbuilder developer ( Argentina Solution Center ) – Peugeot Account.
o Powerbuilder 7.0 y PL/SQL Oracle 8i database.
o Client Support.
• 11/1994 - 11/2001, Systems Analyst / Powerbuilder developer ( Argentina Solution Center ) – Interbanking Account.
o Off- Line Transfer Money Application. Posterior FTP to Intebanking Network ( 3000 users aproximately).
o Requeriments testing and documentation.
o Unique responsible for this critic Application last 3 years.
Newnet S.A. (From 06/1992 to 11/1994). Exclusive Financial Developing company.
• “C” Developer Senior
o FTP Application maintenance. ( DOS operating system)
• Droguería Monroe (03/1987 to 05/1992). Pharmaceutical Company
• “C” Developer Junior
o Invoicing Application maintenance. ( DOS operating system)
o Create and maintain Project documentation.
o Client support.
University Studies :
• July 1994 (CAECE University ( Argentina )
o Bachelor´s Degree in Computer Science.
o Specialist & Literary English Translator, last 3 subjects missing (UMSA University – Argentina )
Additional Knowledge
• Languages
• Spanish Native
• English – Advanced Written Level – Higher Intermediate Oral level
o Cambridge First Certificate in English
• Microsoft Office Products
• C Developing – Advanced level ( NCR )
• DBA Oracle 8i ( Oracle )
• CMMI Methodology Training course
• Basic Jave Developing course
• UML Course