CURRICULUM VITAE
SARA PINHEIRO KAYLEY


Tel: 07876 415725 Email: [email protected]


Dynamic, focused and hard working individual, excellent communicator with creative and flexible approach to work. Good leadership skills, with ability to work in a team or on own initiative. Enthusiasm to accept challenges and responsibility, willingness to learn new skills. Native Portuguese speaker with excellent skills in written and spoken English.

EMPLOYMENT HISTORY
02/12/08 - Currently Team Secretary, NHS
Western Rehabilitation Team, Southampton, UK

• Answer day to day enquiries made over the phone or in person.
• Record messages from referrers, clients and carers.
• Liaise with professionals, clients, cares and agencies on matters of responsibilities.
• Type routine letters, memoranda, care plans, forms and charts drafted by Rehab Team some containing confidential issues.
• Undertake audio and copy typing as required by team on a day to day basis and transcribe medical correspondence including medical terminology using appropriate word processing package to produce letters.
• Track/trace medical records/ pathology/ X-ray results through PAS System and retrieve confidential client information from PARIS System.
• Organise outpatient clinic appointments and assist the Rehab Team in diary management by booking appointments, organising meetings and booking venues.
• Attend team meetings to take and prepare and distribute minutes as required.
• Act as contact point for lone working process on a daily basis according to local procedures.


21/04/08 - 30/06/08 Team Secretary, NHS
Early Intervention in Psychosis Service, UK

• Responsibility to provide administrative and clerical support
• Dealing with telephone calls, and with incoming and outgoing mail
• Typing correspondence including forms, rotas, assessments, GP letters and reports generated by the team.
• Setting up systems and producers
• Preparing agendas and taking minutes of meetings
• Organise conferences and events required
• Inputting data onto relevant systems
• Responsibilities with Petty Cash
• Collation of team statistics
• Making up of Health Records
• Collation of the annual leave and sickness for the team and support all members of the team with telephone call to other agencies and team projects.
• Organising meetings using Microsoft Schedules.

Reason for Leaving: Distance from home

27/07/07 - 30/03/08 Administration Assistant, Southampton City Council
Sure Start, Southampton, Hampshire, UK

- Responsibility to provide administrative and clerical support
- Ensuring that the database systems are maintained and up to date
- Adhere high standards of Customer Care
- Designing Publications
- Translation of documents to Portuguese
- Take Notes/Minutes in meetings
- Arrange childcare for parents
- Liaison with Contractors and Multi Agencies

Reason for Leaving: End of Contract


18/04/07 - 22/04/07 Marketing Executive, One Way Marketing Ltd.
Sales and Marketing - Southampton, Hampshire, UK

Reason for Leaving: Not according to expectations

22/02/06 - 20/12/06 Volunteer, Herne Bay Court Hotel, Kent/St Rhadagunds Hotel, Isle of Wight (Interlink Missionary Agency, Brazil).
- Serving customers in coffee shop and dining room
- Servicing of guests’ bedrooms, bathrooms, toilets, hotel lounges
- Supervising children’s activities e.g. organising games, singing and dancing, group discussions
- Entertaining guests by singing and playing piano

Reason for Leaving: End of Volunteer Program.

30/05/05 - 30/11/05 Marketing Consultant, Internship, Junior Initiative Company of Administration and Accountancy, Rio De Janeiro, Brazil.

Student created business consultancy providing research for managers including:

- business plan: assessing economic potential of business ideas
- marketing plan & analysis: offering strategic plans to increase business turnover
- economic & financial viability: advice to manage administrative debts and increase company profitability

Responsibilities included:
- arranging and attending meetings
- negotiation with managers and decision making
- presentations
- data entry

Reason for Leaving: Leaving Brazil for Volunteer Program in UK.

EDUCATION & TRAINING

21/04/09 Safeguarding Adults Awareness Training
Eastpoint Centre, Southampton

Iproc Training
Moorgreen Hospital, Southampton

Fire Safety Training
Brownhill House, Southampton

PARIS training
Civic Centre, Southampton

PAS training
Tatchbury Mount, Southampton

30/03/09 Communication Skills
Civic Centre, Southampton

12/03/09 -13/03/09 Core foundation Training
Trust Taplins, Southampton

02/03/09 Good Telephone Practice
Civic Centre, Southampton

11/02/09 Safeguarding Adults Minutes Taking
Civic Centre, Southampton

07/01/09 E-quest Training
Oakhill House, Southampton

09/01/09 Corporate Induction
Trust Taplins, Southampton

Jan 08 – Dec 09 BA Business Management Degree
University of Sunderland, Distance Learning

Nov 2007 Early Years First Aid Course
Sure Start, Southampton, Hampshire

Oct 2007 Customer Care Induction Course
Civic Centre, Southampton, Hampshire

Oct 2007 Note/Minutes Taking Course
Eastpoint Centre, Southampton, Hampshire

Feb 2006 Food Hygiene Course.
Herne Bay Court Hotel, Kent.

Mar - Dec 2005 Business Administration Degree equivalent (2 semesters completed).
State University of Rio De Janeiro- UERJ, Brazil.

2000 – 2002 Secondary School (GCSE equivalent)
Colegio Integrado Martins – Rio de Janeiro, Brazil




LANGUAGE QUALIFICATIONS & TRAINING

Jan 2007 IELTS English.
Southampton University.

Jun 2006 ESOL Level 1 Certificate in English.
London House School of English, Kent.

2000 - 2002 CLC Idioms.
State University of Rio De Janeiro, Brazil.

1997 - 1999 Brasas English course.
Rio De Janeiro, Brazil.


IT QUALIFICATIONS

Mar 2008 Web Page Creation
Adult Learning Centre, Brockenhurst College

Dec 2007 Microsoft Publisher
Southampton City Council, EastPoint, Bitterne,Hants, UK

Feb - May 2001 Microsoft Word, Excel & Powerpoint. (Advanced Level)
FAETEC, Rio De Janeiro, Brazil.

May – Nov 2005 MS Project 2000; SPSS.
Junior Initiative Company, Rio De Janeiro, Brazil.

OTHER INTERESTS

Singing and playing the piano. For 2 years I studied reading and writing of music, the history of music and had vocal training. (State School of Music Villa Lobos/FUNARJ – Rio de Janeiro, Brazil)

REFERENCES

Available on request.