Member since Aug '08

Working languages:
English to French
Arabic to French
Spanish to French
French (monolingual)
French to Spanish

Mohamed Mehenoun
guaranteed reliability and accuracy

Algiers, Algeria, Canada
Local time: 08:26 CET (GMT+1)

Native in: French Native in French, Arabic Native in Arabic
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Feedback from
clients and colleagues

on Willingness to Work Again info
38 positive reviews
Translator likelihood
of working again (LWA)

Total: 9 entries
User message
Certified Translator, and experienced Engineer... Hire a PMP to guarantee the smooth completion of your projects...
Account type Freelancer and outsourcer, Identity Verified Verified member
Data security Created by Evelio Clavel-Rosales This person has a SecurePRO™ card. View now.
Affiliations Blue Board: Mehenoun.com / Mohamed Mehenoun
Services Translation, Editing/proofreading, Website localization, Software localization, Desktop publishing, Project management, Operations management
Expertise
Specializes in:
IT (Information Technology)Telecom(munications)
Computers: Systems, NetworksMedical: Pharmaceuticals
Electronics / Elect EngMedical: Cardiology
Computers: SoftwareMedical (general)
Automotive / Cars & Trucks

Volunteer translations

Volunteer professional humanitarian translation services-

Translators without Borders

Words translated: 13,294
Preferred currency EUR
Payment methods accepted Wire transfer, Money order, PayPal, MasterCard, Visa, Discover, American Express, Skrill, Payoneer, Neteller
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Currencies accepted Euro (eur)
Portfolio Sample translations submitted: 1
Glossaries Construction Glo
Experience Years of translation experience: 14. Registered at ProZ.com: Oct 2005. Became a member: Aug 2008.
Credentials English to French (TCF)
Arabic to French (Studies in arabic)
English to French (BAC)
Spanish to French (Ericsson Certificates )
Spanish to French (CCNA)


Memberships N/A
TeamsArabic Experts
Software Adobe Acrobat, Adobe Illustrator, AutoCAD, DejaVu, Dreamweaver, FrameMaker, Frontpage, Indesign, memoQ, MemSource Cloud, Microsoft Excel, Microsoft Word, other, Pagemaker, Powerpoint, SDL TRADOS, SDLX, Wordfast
Website http://www.mehenoun.com
CV/Resume English (DOCX)
Professional practices Mohamed Mehenoun endorses ProZ.com's Professional Guidelines (v1.1).
Bio
OTTIAQ Certified Translator

PROFILE
PMP, CCDP, CCNP, CCDA, CCNA, CCENT & Comptia Network + certified Engineer with 8+ years of networking experience with versatile experience in configuration, design, project management, and commissioning. 8+ years hands on experience with Cisco equipment. 8+ years of experience providing leadership, mentoring, and technical support to a team with a network focus.

SKILLS

- Languages : Arabic & French (native), Spanish & English (fluent), Portuguese (Very good), Italian (Intermediate)
- Strong knowledge of Cisco Architecture, TCP/IP Protocols & WAN/LAN designs.
- Knowledge of Windows servers and experience with a ticketing system
- Excellent troubleshooting, solution provider & documentation writing skills
- Versatile skill set with experience in troubleshooting, customer service, engineering, leading team projects and written and oral communication
- Strong network administration skills, TCP/IP networking and SNMP monitoring
- Proven planning, troubleshooting and improvement to enterprise-level IT infrastructure
- Experience with UPS, power distribution and wireless networks
- Experience with VPN, Cisco router configuration, performance monitoring and network performance tuning
- IT & Telecom infrastructure
- Experience with network configuration and infrastructure
- IP network monitoring and management tools (IPAM, NMS, etc...)
- Familiarity with Telco and Datacom platforms & architecture
- Excellent experience with Ericsson Mini Link TN and other Ericsson products
- Knowledge in IP, Ethernet, VLAN, L2/L3 Protocols and 802.1x standards
- Good knowledge in IPsec, GRE, NAT, IPv6
- Strong Windows (all versions) and Software Application and hardware support (Word/Excel/Outlook)
- Ability to troubleshoot and manage desktops and laptops, Laser Printer set up, administration and Cloud based email support, POS support, various internet browsers, Antivirus software, Anti-Malware software, printer and connectivity issue
- Experience supporting Cisco switches, routers, etc.
- Working knowledge of PDH, SDH and DWDM (configuration, design and acceptance)
- Familiarity with access control systems, video monitoring, telephony systems and other
- Working knowledge of Linux and Kali Linux
- Administration and configuration of network equipment
- Strong knowledge of desktops, servers, printers and MS Office
- Exceptional communication, problem solving, project execution and time management
- Ability to write documentation and train users on new functionality being deployed
- Ability to work in a fast paced environment and work under pressure
- Positive attitude and ability to work as a team player
- Excellent verbal, written and presentations skills
- Ability to travel across Canada & the world (visas for the UK, Schengen Area & USA) for project related activities
- Strong Project Management experience
- Responsible self-starter who is able to effectively plan and organize his own work
- Prioritizing and multitasking abilities and meeting deadlines
- Strong communication skills and command of the English language, written and verbal
- Excellent customer service skills
- Self-starter and quick learner whose best self emerges in new and challenging environments



EMPLOYMENT EXPERIENCE

IP/MPLS Core Network Analyst, Videotron, Montreal, QC, Canada, +5000 employees 10/2016 – **
- Ensure completion of network projects from analysis to realization and support.
- Participate in other teams projects.
- Develop the required documentation for the efficient delivery of projects.
- Conduct benchmarking to validate new IP products & solutions used in the Cored IP/MPLS Network.
- Support all IP services that pass through the Core Network.
- Write reports, analyzes, recommendations, memos and other needed documents.
- Follow-up projects from Initiation to closing, and ensure their smooth execution without problems for our clients.
- Design and conduct the needed expansions.
- Deploy, maintain and support the equipment protocols and under the responsibility of the team.

Network Specialist 1, Cogeco Peer 1, Montreal, QC, Canada, +6000 employees worldwide 04/2016 – 10/2016
- Actively troubleshoot core network technologies (DWDM/CWDM, TDM/SONET, Ethernet, VPLS, MPLS, OSPF, IPVPN and BGP)
- Deliver telecom services such as Transparent LAN (TLAN), Metro LAN (MLAN) and Dedicated Internet Access (DIA)
- Train new staff on layer 2 protocols including Spanning Tree, 802.1s and 802.1w, 802.1Q, 802.1P, 8021AD and Transparent VLANs
- Perform advanced troubleshooting for layer 2 bridging/switching, TCP/IP inter-networking and routing with OSPF and BGP
- Monitor & Maintain backhaul network stability / Availability (proactively)
- Responsible for following up and tracking client/corporate escalation management
- Directly support approximately (>4000) customers with technical service issues in an international NOC (Network Operations Centre) environment
- Troubleshoot client issues
- Equipment engineering, upgrades, repairs, modifications and installations
- Interface directly with customers and track interactions, progress and resolution in trouble tickets.
- Respond to and resolve troubles reported by customers or management systems in a timely manner
- Perform timely technical and management escalations for outstanding troubles
- Perform first level technical and management support to business clients
- Provision new or existing services including moves/adds/changes as customers request (online when possible), which includes provisioning of Cisco routers and switches, and various Unix platform
- Analyse Service Assurance performance and the disposition of all trouble tickets, Administer and report NOC objectives such as; MTTR, Network Availability, call and Trouble Ticket volume, Trouble Ticket resolution, and call centre metrics
- Other duties include activities involving network builds, network maintenance, release/change management and capacity management
- Coordinate engineering involvement for trouble resolution where required
- Coordinate & manage Customer Major Events as required
- Perform configuration changes on live core network devices

Senior Network Engineer, Ooredoo Algeria, mobile operator, +2500 employees
03/2010 – 12/2015

- Design IP networks and incorporate new nodes (Ericsson & Cisco switches and routers) and rings in the network
- Design of several network architectures involving the design of VLANs and MPLS
- Write several RFQs and choose several vendors/offers for different network projects and manage big projects (more than 500 000 CAD)
- Design several network solutions and upgrade of different IP networks and wireless networks
- Upgrade the routing of several internal networks from static and RIP to OSPF
- Act as level III support, analyse critical problems and offer solutions
- Design several new equipment infrastructures, do the acceptance, and proceed with the commissioning
- Acceptance and commissionning of several MPLS facilities
- Designed the configuration of more than 5000 nodes (Cisco, Ericsson switches and routers)

KEY ACHIEVEMENTS
- Designed the new architecture and migrated successfully more than 5000 nodes from a RIPv2 routing to OSPF (more than 90 areas all around the country)
- Designed the migration of over 5000 nodes from RIP v2 (& static) routing to OSPF routing (over 100 areas)
- Migration of several nodes running on telecom technologies (SDH, PDH & DWDM) to an all IP infrastructure
- Creation of a think-tank for the 3G project and management of the project (project of more than 800 000 CAD); and management of a team of 3 managers and 10 engineers
- Designed the new architecture and migrated successfully a network of over 50 nodes running static routing to OSPF

Network Surveillance Engineer (NMC/NOC), Ooredoo Algeria, mobile operator, +2500 employees 2007 - 2010
- Assume responsibility for correctly forwarding trouble tickets. Follow up on these trouble tickets and ensure a speedy response
- Report to the NMC Coordinator on duty and escalate serious and long outstanding faults for his attention
- Provide support for equipment which reached end of support by the vendor
- Analyse security and vulnerability; and propose practical solutions for switches and routers
- Do the remote upgrades and installation of the patches provided by the vendors for servers, switches and routers
- Configure, administer, optimize and troubleshoot a newtork of over 5000 nodes (switches and routers)
- Provide 24/7 support to different teams in a shift rotation fashion and guarantee a 24/7 on call availability
- Act as an interface with subcontractors and help them in case of technical problems
- Provide ideas and feedback on software tools, procedures and improvements to NMC/NOC functionality.
- Troubleshoot several network equipment as well as telecom equipment involving technologies as MPLS, SDH, PDH, microwave …etc.
- Configure remote access to several nodes
- Arrange for onsite service and routine maintenance on printers and other peripherals and Computer room equipment

Telecommunication Technical Support Engineer, ZTE Corporation 10/2005 - 10/2006
- Provide clients with technical support
- Train clients to be able to use ZTE equipment
- Manage ZTE technical translators & writers team

KEY ACHIEVEMENTS
- Presented ZTE Transmission Solution in the WSIS of 2006, and introduced ZTE solutions to several VIP clients
- Negotiated and elaborated the guidelines for ZTE training centre in Algeria, at the INPTIC institute

Freelance translator 2006 – **
- Translate several internal documents, medical surveys, RFQs, technical manuals, présentations… etc. (from french, arabic, english, spanish or portuguese to french or arabic) for several global clients


KEY ACHIEVEMENTS
- Translation of 800 000+ word for several fortune 500 companies
- Translation of 800 000+ word for several translation agencies

EDUCATION
State Electrical Engineer Diploma, ENP, Algiers, Algeria – 2005
First Cycle of Studies Diploma, ENPEI, Algiers, Algeria – 2005
Military Section Chief’s Diploma, ENPEI, Algiers, Algeria – 2005

PROFESSIONAL CERTIFICATES
CCDP (2016-2019) – (validation number: 425047588570AMDH – validation website: https://ciscocertificates.com//verify.cfm)
CCNP R&S (2016-2019) – (validation number: 425023819786INZM – validation website: https://ciscocertificates.com//verify.cfm)
CCDA (2016-2019) – (validation number: 424317712176CRUJ – validation website: https://ciscocertificates.com//verify.cfm)
CCNA R&S (2016-2019) – (validation number: 424262800580DNCH – validation website: https://ciscocertificates.com//verify.cfm)
CCNA SP (2016-2019) – (validation number: 25824169657ALZM – validation website: https://ciscocertificates.com//verify.cfm)
CCNA R&S (2007-2019) – (validation number: 393974186840BNZN – validation website: https://ciscocertificates.com//verify.cfm)
PMP – 01/12/2016 (verification website: https://certification.pmi.org/registry.aspx)
Comptia Network + – 15/01/2016 (verification code: M5V9FHE3GD412Z5R – verification website: https://www.certmetrics.com/comptia/public/verification.aspx)
Proz.com Certified Translator

MEMBERSHIPS
Voting member of the American Translators Association, since 2011
AQIII
Réseau Action TI
PMI (Project Management Institute)
OTTIAQ
OIQ

Hobbies
Travelling, swimming, hiking, reading, psychology, chess

Contact:

Tel: +1 514 562 9107
Email: mohamed.mehenoun@yahoo.fr
https://ca.linkedin.com/in/mehenoun
This user has earned KudoZ points by helping other translators with PRO-level terms. Click point total(s) to see term translations provided.

Total pts earned: 456
PRO-level pts: 416


Top languages (PRO)
English to French188
Spanish to French173
French to English43
Arabic to French8
Spanish to English4
Top general fields (PRO)
Tech/Engineering174
Other96
Law/Patents72
Bus/Financial23
Science16
Pts in 4 more flds >
Top specific fields (PRO)
Law (general)54
Other52
Engineering (general)36
Telecom(munications)27
Law: Contract(s)27
Electronics / Elect Eng21
Construction / Civil Engineering20
Pts in 32 more flds >

See all points earned >

This user has reported completing projects in the following job categories, language pairs, and fields.

Project History Summary
Total projects28
With client feedback11
Corroborated11
100% positive (11 entries)
positive11
neutral0
negative0

Job type
Translation26
Editing/proofreading2
Language pairs
English to French19
Spanish to French4
Arabic to French1
English to Spanish1
French1
Specialty fields
IT (Information Technology)3
Electronics / Elect Eng2
Medical: Pharmaceuticals1
Telecom(munications)1
Automotive / Cars & Trucks1
Computers: Systems, Networks1
Medical (general)1
Other fields
Construction / Civil Engineering3
Manufacturing3
Games / Video Games / Gaming / Casino2
Law: Contract(s)2
Computers: Hardware2
Medical: Instruments2
Geology1
Petroleum Eng/Sci1
Government / Politics1
Transport / Transportation / Shipping1
Engineering (general)1
Other1
Computers (general)1
Marketing / Market Research1
Energy / Power Generation1
Keywords: CDMA 2000 1x BSS, Mastering of the hardware, software, and alarms of the ZXC10 BSS (CDMA 2000 1x BSS), ZTE’s CDMA EV-DO, CDMA 2000 1x Optimization Methods, idea about WLL. GSM: GSM Networks and Operation Principle (BSS/RAN and Transmission side), SDH, PDH, New NMS (Nera), MUX (Siemens Software), Mini Link Manager (Ericsson Software), Network Manager (Alcatel Software), LANs Configuration, Asynchronous Machines, DC Machines, Power Distribution



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