ProZ.com report to members, 2018

New services and benefits

More and better potential connections between clients and service providers

• Game localizers
  
• Pharmaceutical translators
  
• Literary translators
  
• Interpreters (map available)
  
• Project managers
  
• Subtitlers
  
• Copywriters
  
• Students/interns (map available)
  

New partnerships

• Protemos. A translation project management system, Protemos is free to use for freelancers. ProZ.com Business Plus members receive a free license for business use as part of their ProZ.com subscription. Find out more »
  
• ProZ.com members can now save 20% on books purchased at Routledge. Find out more »
  
• ProZ.com Plus subscribers can now receive 10 free credits a month for use with TransPDF as part of their subscription. ProZ.com users who are not Plus subscribers, or Plus subscribers who have used their monthly allotment of credits may purchase credits at a discounted rate (up to 25% off). Find out more »
  
• ProZ.com partnered with the European language industry association (Elia) to broadcast Elia Together 2018 in February. The online broadcast was made available free to ProZ.com Plus subscribers. ProZ.com will once again broadcast the event in 2019 (February 21 and 22, mark your calendars). Find out more »

More improvements

• The ProZ.com posted jobs list and search was updated: https://www.proz.com/language-jobs
  
• Improvements were made to the ProZ.com invoicing tool, based on requests from members:
  
  
  
  • The invoicing tool is now easier to use on mobile devices, with a modernized look and feel.
    
  • All world currencies are now supported, and exchange rates are updated automatically.
    
  • Clients can now pay invoices online using ProZ Pay or PayPal.
    
  • Financial reports contain more information, and key reports can be exported to spreadsheets for offline use.
    
  • Many reported bugs were fixed.
    
  • Many other small features requested over the years were also implemented. To date, more than 12,000 language professionals have used the ProZ.com invoicing tool. If you have not given it a test drive yet, check it out and see if it meets your invoicing needs »
    
  
  
• New WWA feedback cards were released, to allow you to better gather and display feedback from clients and colleagues. Features include:
  
  
  
  
  • View private comments from clients
    
  • Pin your favorite feedback entry to the top of your card (Member-only feature)
    
  • View a feedback provider's average rating given (Member-only feature)
    
  • View additional project details related to a feedback entry (ProZ.com Business member feature)
    
  • Respond to feedback comments
    
  • Manage your feedback card display settings
    
  
  
• A new "About me" editor and localization options for your profile were added: https://www.proz.com/topic/321742
  
• Updates were made to the way languages can be entered in profiles. You can now list all languages you know, and set language variants and proficiency levels for each. If you haven't already done so, be sure to review and update your languages if necessary: https://www.proz.com/settings/languages
  
• Video greetings were added for profiles. You can use this video to speak to and show potential clients more about your services.
  If you are part of one of the Pools of specialists, you can add an introductory video there too, specific to your pool profile. Add a video greeting to your ProZ.com profile here »
  
• Like/Agree tools for forums and the "What I am working on" were added to better facilitate networking.
  
• You can now log in to ProZ.com using your LinkedIn, Facebook, or Google account.
  
• A new activity feed has been made available, to help you stay up to date on the areas, happenings and people that interest you on the site. You can personalize your feed, follow colleagues, etc. Look for My real-time activity feed in the menu that appears when you mouse over your name on the site, or go to https://www.proz.com/feed
  
  
  
  

  Training and software

  
  
  
  Translator group buying (TGB) continues to serve those on the market for software at a discount. Just over a thousand people have purchased using TGB so far in 2018, saving over 100,000 USD collectively. Find out more »
  
  In the past year, ProZ.com training has served 4,800 people with training courses, webinars and training videos. In the Plus subscriber video library alone, over 2,000 hours of videos have been viewed. Find out more »
  
  
  
  

  Mobile

  
  
  ProZ.com Mobile continued to add features to make it easier to use ProZ.com on the go:
  
  
  
  • Powwows and real-time chat were added.
    
  • There is a new, customizable home screen with live activity feed.
    
  • You can now be immediately notified via ProZ.com Mobile of new jobs and job quote reactions, new KudoZ questions and answers, forum contributions, "What I am working on" posts and comments, and more.
    
  • There is a new notification center containing a history of your notifications, with the option of prioritizing the notifications you care about the most.
    
  • It is now possible to call members of ProZ.com Pools™ via phone and Skype-- includes phone interpreting service by members of the interpreters pool.
    
  • You can now update your basic profile information from within the app.
    
  • New service integration: contests (more on contests below).
    
  
       
  
  
  
  

  Translation contests and community news

  
  
  
  
• ProZ.com/TV provided a week of free webinars in February, and the tenth annual International Translation Day online events, which continued the tradition of reaching more translation and interpreting professionals than any other event. Did you miss one or both? Get caught up:
  
  
  
  • Free webinars: https://www.proz.com/tv/FreeWebinars
    
  • International Translation Day 2018 (ITD2018): https://www.proz.com/tv/ITD2018
    
  
  
• The ProZ.com site team are constantly in touch with members online, but sometimes they get to meet up in real life too. Staff attended BP18 and GALA 2018 this year.
  
• Speaking of getting together in person, this was a good year for powwows, and a special year for one group of people. Ninety-eight powwows have been proposed in 22 countries since the last report. And in Cardiff, UK, a group of translators got together to celebrate 10 years of powwows in Cardiff. Read and see more about it here: https://go.proz.com/blog/ten-years-of-translators-and-interpreters-coming-together-in-cardiff
  
  
  
• The sixth annual ProZ.com community choice awards (CCAs) were held. Thanks to everyone who nominated and voted for their favorites, and congratulations to the winners! Watch for spotlights and interviews with the winners in the coming months to learn more about them and what makes them outstanding. See this year's winners »
  
• The ProZ.com moderator class of 2018-2019 (the tenth class since the new moderator program started) began activity. Moderators perform a key role in welcoming and guiding new participants at ProZ.com, and in helping to maintain a productive work atmosphere on the site: http://www.proz.com/moderators
  
  
  
  In May, the first translation contest for ProZ.com Mobile users was held. This was followed by two on-site contests, The Sounds of Silence and La sociedad transparente. The most recent contest, Dust Bowl, was multi-platform, and had three stages: on-site (ProZ.com), on ProZ.com Mobile, and finally on Facebook, via the ProZ.com Facebook page. A big thank you goes out to everyone who participated in contests this year, with submissions, ratings, votes, and discussion! Find out more »
  
  
  
  

  Security and behind the scenes

  
  
  
  The European Union's General Data Protection Regulation (GDPR) went into effect in May, and in May ProZ.com became GDPR-compliant. Find out more »
  
  Behind the scenes, many smaller changes have been made to further improve site security, including a formalized bug bounty disclosure program.
  
  Improvements to both hardware and software were made throughout the year, to continue to ensure quick, uninterrupted delivery of the site to its members.
  
  
  
  
  
  

  Appreciation

  
  
  As I mentioned at the top, the the news reported here and more would not be possible without the support of ProZ.com paying members. Many members have contributed directly to the items listed here, and to many other changes and improvements that have been made or will be made to the site. In particular, I would like to thank the following members for community activities, suggestions or feedback that have influenced activities since the last report:
  
  
  Rita Pang, Davide Fezzardi, Claudia Pesce, Thorsten Schülke, Stephanie Schimkowitsch, Anita Planchon, dkfmmuc, Christine Andersen, Sabine Winter, Kay-Viktor Stegemann, Alessandra Vita, Noura Tawil, all members of the Certified PRO Network who have acted as a sounding board for many of the new features and improvements released, site localization teams, ProZ.com site moderators, the members who are volunteering as ProZ.com mentors, and ProZ.com trainers.
  
  
  
  
  
  On behalf of the entire ProZ.com site team, thank you to all ProZ.com members for investing in your business and for supporting ProZ.com through your membership.
  
  
  Happy translating,
  
  Jared
  Member services
  ProZ.com
  
  
  
  
  
  If you are a translator or you work with translators, the ProZ.com mission statement explains how the site works for you: By providing tools and opportunities for you to network, expand your business, improve your work, and have more fun. If you have questions about membership, or need answers or help regarding anything else at ProZ.com, do not hesitate to contact staff through the online support system.
  
  
  
  
  If you are on LinkedIn or Facebook, there are ProZ.com groups there too:
  
  Join over 82,000 language professionals in the LinkedIn group, Professional Translators and Interpreters (ProZ.com): https://www.linkedin.com/groups/138763
  
  Join 20,000 colleagues from around the world in the Facebook group, Translators and Interpreters (ProZ.com): https://www.facebook.com/groups/ProZcom/
  
  

  Viacheslav Platonov Claudia Brauer Matheus Chaud