Pages in topic:   < [1 2]
Does the agency have the right to set this payment policy?
Thread poster: Ocean520
Ocean520
Ocean520  Identity Verified
Taiwan
Local time: 15:03
English to Chinese
+ ...
TOPIC STARTER
Some other thoughts Oct 26, 2013

Samuel Murray wrote:
Have they explained to you what they expect you to do?

They said there will be plenty of jobs, so I can reach their threshold.
I told them I am not interested in working for them again.
--------------------------------------------------------------------------
I don't accept their policy. They didn't give me another choice.
I think what they exercise infringes on a vendor's right and they have no right to do so.

Well, I can understand their actions -- they're trying everything in their power to keep their BB record clean, and if they can get your comment hidden on a technical point, then that is fair play.

The agency requests that their vendors use their system to create an invoice.
Once the invoice is created, it activates the payment process, then there is a due day.
The system doesn't allow me to invoice them, the payment process is not activated, a "due day" doesn't "exist."
If they want to use a "due day" as an excuse to ban my comment, it can only mean they have received my invoice. They should prove that I have invoiced them and they acknowledged it, otherwise, they are using a non-existent factor as an excuse.
(after 45 days, they may say: we haven't received this vendor's invoice)

Somehow I felt it was a kind of disguised replacement of concept. They changed the main point of issue to something else.


Sheila Wilson wrote:
If you first ask them officially to remove your name from their database, you are giving notice that your collaboration is at an end - you have come to the end of your contract (whether or not one was ever signed). At that point, any outstanding monies become due.

Thanks for the suggestion, I think it might work.
I informed them I will not work with them again when they told me that there would be more jobs and asked me to take down my comment.
I assumed they should tell me how to invoice them under this circumstance. But they didn't reply to me.
Now I am waiting for proz.com’s final decision. If the agency still insists on the due day issue, I will consider using your method to issue an invoice to them via email.

Thanks again for everyone's input.


 
Samuel Murray
Samuel Murray  Identity Verified
Netherlands
Local time: 09:03
Member (2006)
English to Afrikaans
+ ...
@Freelance522 Oct 26, 2013

freelance522 wrote:
They said there will be plenty of jobs, so I can reach their threshold.
I told them I am not interested in working for them again.


Well, theoretically, you are right (and they are wrong), but I think there are times in life when the amounts involved are so small that one's effort is better spent on not pursuing the issue.

If you're allowed to edit your BB entry, then I think you should say that they refuse to pay you for the first job unless you do other jobs for them first. That is essentially what they're doing. If you can't edit the BB entry, and if ProZ.com takes sides with the agency, then there is little that you can do except to record the job in your accounting system as either bad debt or a freebie.

Sheila Wilson wrote:
If you first ask them officially to remove your name from their database, you are giving notice that your collaboration is at an end - you have come to the end of your contract (whether or not one was ever signed). At that point, any outstanding monies become due.


What Sheila says is a good point.

Either way, you might as well send them the invoice via normal channels, if only to make sure that your own accounting system is up to date with the correct information, even if you strongly suspect that they will refuse to pay it.


 
Katalin Horváth McClure
Katalin Horváth McClure  Identity Verified
United States
Local time: 03:03
Member (2002)
English to Hungarian
+ ...
Good riddance Oct 27, 2013

You said they calculated the fee for this job based on 2000 words/hour, and this is for bilingual editing, not monolingual proofing, right? That figure is twice as much as I would consider normal.
If your hourly rate is 35 Euros (which calculates from the final 5.57 you specified), that means you would be doing the editing for 35/2000=0.0175 per word. (Or, looking it the other way, your hourly rate is cut in half.)
So, if you want to work for them, you need to double your hourly rat
... See more
You said they calculated the fee for this job based on 2000 words/hour, and this is for bilingual editing, not monolingual proofing, right? That figure is twice as much as I would consider normal.
If your hourly rate is 35 Euros (which calculates from the final 5.57 you specified), that means you would be doing the editing for 35/2000=0.0175 per word. (Or, looking it the other way, your hourly rate is cut in half.)
So, if you want to work for them, you need to double your hourly rates just so you would be at your money, but again, if they expect you to edit 2000 words per hour than their deadlines may be hard to meet.
Given how the whole story developed, I say "good riddance", don't waste any more time on them.
Sorry that this happened to you.
Katalin
Collapse


 
Ocean520
Ocean520  Identity Verified
Taiwan
Local time: 15:03
English to Chinese
+ ...
TOPIC STARTER
Certainly don't want to work with them again Oct 27, 2013

Samuel Murray wrote:
Either way, you might as well send them the invoice via normal channels, if only to make sure that your own accounting system is up to date with the correct information, even if you strongly suspect that they will refuse to pay it.

I doubt this agency will pay me. They don't even bother to tell me, in my situation, how I should invoice them.
Sheila Wilson's suggestion should work. Once I notify them, that agency has no right to refuse an invoice from me that is not generated from their system.

Katalin Horváth McClure wrote:
I say "good riddance", don't waste any more time on them.

When they explained how they calculated the payment after I left the BB comment, I felt like: Duh...
They set up the hourly rate with 2000 words/hr standard, and tell me that I will be paid hourly. I didn't pay close attention at that time because I was handling some other jobs and thought with this small job, it might be like 1/2 or 1/3 hr (that's what my other clients usually do). Not a big deal. Afterwards I realized, I was too careless.
Their BB has lots of 5 rating. Maybe they give a higher price to other language combinations. Otherwise, I couldn't imagine who would be happy to work with them and give such a high rating to them.
I am the one who accepted the job, so I have to bite the bullet.
But as you said, good riddance. No more service to this agency.


[Edited at 2013-10-27 07:07 GMT]


 
Pages in topic:   < [1 2]


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Does the agency have the right to set this payment policy?







Trados Business Manager Lite
Create customer quotes and invoices from within Trados Studio

Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »