| Pages in topic: < [1 2] | On quoting on ProZ.com jobs Thread poster: Anne R
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Tom in London wrote:
Hi Anne
I've been a Proz member for several years and have quoted for a large number of jobs. Despite having tried every imaginable variation of wording etc. I've never, ever, had a response of any kind other than "your quote has been received".
Why doesn't that surprise me?
| | | | Tom in London
United Kingdom
Local time: 19:51
Member (2008)
Italian to English
Steve Kerry wrote: Tom in London wrote:
Hi Anne
I've been a Proz member for several years and have quoted for a large number of jobs. Despite having tried every imaginable variation of wording etc. I've never, ever, had a response of any kind other than "your quote has been received".
Why doesn't that surprise me?
It doesn't surprise me. Your rates are probably much lower than anyone else's and that's how you win the bids.. But don't worry - I have all the work I need
[Edited at 2012-11-26 17:34 GMT]
| | | | | Please contact the support center so we can assist you | Nov 26, 2012 |
Edward Vreeburg wrote: Anne R wrote:
[ However, I have to say that email notifications about job postings arrive in my mail box much longer after the job postings - at least the ones I notice straight away - have actually been posted on proz. I'll have to give it closer attention, but I think we are almost talking of 24h sometimes. I actually see that too : all postings are in my mailbox around 12:00 midnight or 02:00 and in a batch of 3-4 at the same time (impossible, because clients do not post around this time and not one after another...!!! There must be something wrong on Proz side! Ed
Hello Ed, hello Anne,
Thanks for posting.
If you are noticing that job notifications are arriving in your inbox with a significant delay, then I would encourage you to submit a support request with one or two URLs of such job postings. That way, we will be better able to diagnose why exactly you may be receiving those notifications later than you should.
Thanks!
Best regards,
Maria
| | | | Theo Bernards (X) 
France
Local time: 20:51
English to Dutch
+ ...
| OT/Should this not be handled more proactively? | Nov 26, 2012 |
Maria Kopnitsky wrote: Edward Vreeburg wrote: Anne R wrote:
[ However, I have to say that email notifications about job postings arrive in my mail box much longer after the job postings - at least the ones I notice straight away - have actually been posted on proz. I'll have to give it closer attention, but I think we are almost talking of 24h sometimes. I actually see that too : all postings are in my mailbox around 12:00 midnight or 02:00 and in a batch of 3-4 at the same time (impossible, because clients do not post around this time and not one after another...!!! There must be something wrong on Proz side! Ed Hello Ed, hello Anne, Thanks for posting. If you are noticing that job notifications are arriving in your inbox with a significant delay, then I would encourage you to submit a support request with one or two URLs of such job postings. That way, we will be better able to diagnose why exactly you may be receiving those notifications later than you should. Thanks! Best regards, Maria
While I applaud the advice of Maria, I must say that I find it rather surprising that this short blurp, in which a problem is highlighted that affect many paying members, does not appear to spark off a flurry of proactive action from the Proz support department. Perhaps I read too much in things and most likely I only see a fraction of what happens behind the screens, but asking a support ticket for an apparent Proz problem that is already highlighted in a Proz discussion seems a bit of overkill to me...
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| Issues with email notifications should be discussed via support center | Nov 26, 2012 |
Theo Bernards wrote: Maria Kopnitsky wrote: Edward Vreeburg wrote: Anne R wrote:
[ However, I have to say that email notifications about job postings arrive in my mail box much longer after the job postings - at least the ones I notice straight away - have actually been posted on proz. I'll have to give it closer attention, but I think we are almost talking of 24h sometimes. I actually see that too : all postings are in my mailbox around 12:00 midnight or 02:00 and in a batch of 3-4 at the same time (impossible, because clients do not post around this time and not one after another...!!! There must be something wrong on Proz side! Ed Hello Ed, hello Anne, Thanks for posting. If you are noticing that job notifications are arriving in your inbox with a significant delay, then I would encourage you to submit a support request with one or two URLs of such job postings. That way, we will be better able to diagnose why exactly you may be receiving those notifications later than you should. Thanks! Best regards, Maria While I applaud the advice of Maria, I must say that I find it rather surprising that this short blurp, in which a problem is highlighted that affect many paying members, does not appear to spark off a flurry of proactive action from the Proz support department. Perhaps I read too much in things and most likely I only see a fraction of what happens behind the screens, but asking a support ticket for an apparent Proz problem that is already highlighted in a Proz discussion seems a bit of overkill to me...
The reason why it is recommended that technical issues with email notifications are reported via the support center is to avoid publicly discussing, for example, members' email addresses in the forums, in line with ProZ.com's privacy policy.
Thanks for your understanding.
Maria
| | | | | Bidding mechanism | Nov 27, 2012 |
Tom in London wrote:
I've been a Proz member for several years and have quoted for a large number of jobs. Despite having tried every imaginable variation of wording etc. I've never, ever, had a response of any kind other than "your quote has been received".
Yes. Proz quotes can be effective among novices since translation business runs competitively in cyberspace. That is, bidding mechanism makes bidders become weaker and stronger job outsourcing agencies.
Soonthon Lupkitaro
| | | | Edward Vreeburg
Netherlands
Local time: 20:51
Member (2008)
English to Dutch
+ ...
| support request already made in Feb 2012 | Nov 27, 2012 |
http://www.proz.com/ticket/298963
But Proz claimed the problem was not on their side
I'm using a netscape webmail, Anne what are you using?
Ed
| | | | Anne R
Italy
Local time: 20:51
English to French
+ ...
TOPIC STARTER
Edward Vreeburg wrote: http://www.proz.com/ticket/298963 But Proz claimed the problem was not on their side I'm using a netscape webmail, Anne what are you using? Ed
Hello Edward,
I am using a Yahoo address for my mail notifications.
but cannot access your link,it says "No support request that you can access by that ID was found."
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