notes libres

21:18 Apr 29, 2017 

Two other possibilities to consider:
1) With these 'rapports', perhaps it means passing on to management customer comments that have been expressed in a free form (instead of, say, answering some kind of scroe questionnaire).

2) Must surely not ignore the possibility that 'note' COULD be a 'hotel bill' — so these could be 'manual' bills not forming part of the standard billing system, but created manually to cater for special discretionary rates, special services, etc. It is possible, for example, that a 'report' might need to be filed for each of these explaining the circumstances...

20:00 Apr 29, 2017 

Yes, definitely discount "non papers"! I just wondered why they were using such a specifically "official" term for what appears to be such a vague context!
Regarding "handover notes", unless you KNOW this is is the correct term, and bearing in mind the plethora af possibilities, I'd avoid using anything as specific as this.
But in any case, it is in the client's own interest to provide a clarification.

19:01 Apr 29, 2017 

@Phil, I am beginning to wonder if actually there is a comma missing after 'rapports'!
@Carol, I did find the usage of 'notes libres' that you reference, i.e. 'non-paper' documents for the EU, UN, etc. - but I think the context is so out I have to discount this!
@Allegro, I think this is what I am going to go with (in the absence of further clarification from the client) as it makes complete sense - I will use "handover notes", I think.
THANKS ALL.

18:23 Apr 29, 2017 

@AllegroTrans, but I don't have a lot of confidence in my theory. If my theory is correct, I would say data entry instead of notes libres.

17:37 Apr 29, 2017 

1. They mean "rapports et notes libres" or "rapports, notes libres", and "libres" means "free-format" and can probably be ignored.
2. "Rapports" refers to all the other items in the sentence. They all types of reports.
I think we can only guess at this.