Pour la fonction commerciale

14:07 Oct 25, 2011
This question was closed without grading. Reason: Answer found elsewhere

French to English translations [PRO]
Marketing - Internet, e-Commerce / Corporate white paper on CRM
French term or phrase: Pour la fonction commerciale
This is part of the table of contents of a corporate white paper about different modes of CRM (Customer Relations management).

commericale in this document is being used in the dictionary sense of marketing rep (representative).

Since the same document also uses the word maketing, and has a section titled "Pour la fonction marketing" I am looking for some feedback on whether this should be, Sales function or if there is some other nuance I am missing in the French or the English in the way these terms are used. It is the definitely about the marketing/sales rep who works directly with clients.

Sales Rep function sounds wrong in English. My current translation is Sales function. It is about different types of software packages that provide support for sales reps.
Stephanie Ezrol
United States
Local time: 16:45


Summary of answers provided
4 +4For the sales executives
Catharine Cellier-Smart
4Supporting Sales Activities
cc in nyc


  

Answers


11 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +4
For the sales executives


Explanation:
or possibly "For the sales team".

Based on your explanations this is how I would phrase it.

Catharine Cellier-Smart
Reunion
Local time: 00:45
Native speaker of: English
PRO pts in category: 4

Peer comments on this answer (and responses from the answerer)
agree  Lara Barnett: i like 'team'
11 mins
  -> thank you

agree  piazza d
1 hr
  -> thank you

agree  reeny: Team
2 hrs
  -> thank you

agree  gabiplumm (X)
10 hrs
  -> thank you

neutral  cc in nyc: why for executives? (I think it's rather for the sales reps) // OK, I see that in fact it's used that way, but I still resist. :-| But thanks for the reply! :-)
10 days
  -> "sales executive" is the preferred term for what used to be called "sales reps", nothing to do with "executives literally"
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2 days 11 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
Supporting Sales Activities


Explanation:
Or, if you must focus on the employees (though I would not) rather than on the Customer Relationship Management process itself, "Supporting the Sales Force."

What appears to be the source text seems to be process-directed rather than agent-focused:
La fonction commerciale doit être en mesure de consigner chaque détail du processus de vente et d’effectuer rapidement l’action demandée à un moment donné, depuis la phase de détection des opportunités de vente jusqu’à la conclusion de la vente.
Livre Blanc : De l’e-CRM au Social CRM 
http://www.directexperts.com/iso_album/white_paper_du_e-crm_...

Here's a Wiki reference for CRM:
Customer relationship management (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support
http://en.wikipedia.org/wiki/Customer_relationship_managemen...

BTW, here's a quick overview of the difference between sales (la fonction commerciale) and marketing (la fonction marketing: http://marketing.about.com/cs/advertising/a/mrktingvssales.h...

:-)

cc in nyc
Local time: 16:45
Native speaker of: English
PRO pts in category: 4
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