GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW) | ||||||
---|---|---|---|---|---|---|
|
14:10 Apr 24, 2010 |
English language (monolingual) [PRO] Social Sciences - Management | |||||||
---|---|---|---|---|---|---|---|
|
| ||||||
| Selected response from: Jenni Lukac (X) Local time: 15:33 | ||||||
Grading comment
|
SUMMARY OF ALL EXPLANATIONS PROVIDED | ||||
---|---|---|---|---|
4 +5 | distributing the extra money customers give for good service |
|
distributing the extra money customers give for good service Explanation: "Tips" in this context are extra amounts that clients pay for good service. In some places, like restaurants they are "pooled" and distributed fairly at the end of shift. -------------------------------------------------- Note added at 11 mins (2010-04-24 14:22:50 GMT) -------------------------------------------------- In some places, as in the restaurants I noted above, lucky or veteran waiters get well located tables that attract more generous customers. A waiter working these tables can earn more in tips than in salary (and obviously he doesn't declare that money for tax purposes). Some businesses whose employees receive tips try to re-distribute these tips more fairly to reward workers who are paying attention to all aspects of good service and not just to flattering the tipping customer and leaving other work that doesn't generate tips to his colleagues. Other people who get tips (to name only a few) are chofers, delivery people, tour guides, and hotel employees. |
| |
Grading comment
| ||