CX Manager

Ukrainian translation: клієнт-менеджер

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:CX Manager
Ukrainian translation:клієнт-менеджер
Entered by: Vladyslav Golovaty

13:46 Nov 21, 2012
English to Ukrainian translations [PRO]
Bus/Financial - Management / посадова инст
English term or phrase: CX Manager
Support the CX Manager in pro-actively communicating on the Social Investment and Social Performance externally and internally.
Sonechko
Ukraine
Local time: 06:40
клієнт-менеджер
Explanation:
Customer Experience Manager

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Note added at 21 days (2012-12-12 21:29:09 GMT) Post-grading
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Щиро дякую!
Selected response from:

Vladyslav Golovaty
Ukraine
Local time: 06:40
Grading comment
Спасибо
4 KudoZ points were awarded for this answer



Summary of answers provided
4Communications Manager
Zoryana Dorak
4менеджер з питань (в області) клієнтського досвіду
AndriyRubashnyy
4клієнт-менеджер
Vladyslav Golovaty


  

Answers


3 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
cx manager
Communications Manager


Explanation:
Communications Manager

Zoryana Dorak
Ukraine
Local time: 06:40
Works in field
Native speaker of: Native in UkrainianUkrainian, Native in RussianRussian
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8 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
cx manager
менеджер з питань (в області) клієнтського досвіду


Explanation:
cx - клієнтський досвід

Customer experience (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It can also be used to mean an individual experience over one transaction; the distinction is usually clear in context.

http://en.wikipedia.org/wiki/Customer_experience

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Note added at 11 Min. (2012-11-21 13:58:19 GMT)
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або

менеджер з питань (в області) досвіду споживача

Дещо довго прийшлось очікувати на дозвіл публікації від Omega management group, але зрештою він отриманий. Отже пропонуємо вашій увазі вступне слово від B2B-insight до документу «Встановлення курсу на управління досвідом клієнта», а також сам документ. У введенні в СЕМ декілька тижнів тому ми відзначили, що СЕМ (Customer Experience Management), – є відносно новим, але надзвичайно важливим концептом для сучасного маркетингу.

Серед існуючих в мережі white papers по темі СЕМ представлений документ є, мабуть, найбільш повним та практичним. Головна цінність – введення в СЕМ через представлення конкретної методики з 12 кроків. Починаючи з назви, – який в оригіналі звучить як «Charting a Course to Customer Experience Management (CEM). The CEM – DNA Playbook Strategy℠», автори фокусують на СЕМ, як частині ДНК компанії.

http://b2b-insight.management.com.ua/2011/05/sem-kurs-na-upr...

AndriyRubashnyy
Local time: 06:40
Works in field
Native speaker of: Native in UkrainianUkrainian, Native in RussianRussian
PRO pts in category: 16
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18 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
cx manager
клієнт-менеджер


Explanation:
Customer Experience Manager

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Note added at 21 days (2012-12-12 21:29:09 GMT) Post-grading
--------------------------------------------------

Щиро дякую!

Example sentence(s):
  • Customer Experience Manager Job vacancies available on Indeed.co.uk
  • Customer experience management CEM is the collection of processes a company uses to track oversee and organize every interaction between a customer and ...

    Reference: http://www.indeed.co.uk/Customer-Experience-Manager-jobs
    Reference: http://searchcrm.techtarget.com/definition/customer-experien...
Vladyslav Golovaty
Ukraine
Local time: 06:40
Native speaker of: Native in EnglishEnglish, Native in RussianRussian
PRO pts in category: 12
Grading comment
Спасибо

Peer comments on this answer (and responses from the answerer)
neutral  AndriyRubashnyy: А як тоді перекладати Account manager? "Customer Experience" - це не робота з клієнтами...
9 mins
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