Customer clarification

Russian translation: уточняющая информация / сообщения, поступающие от заказчика

15:22 Dec 17, 2019
English to Russian translations [PRO]
Law/Patents - Law: Contract(s)
English term or phrase: Customer clarification
The Supplier is obligated to answer customer clarifications (e g. delivery date requests, return pick-up requests, delivery receipts, customer complaints, etc.) within two (2) business days after Company's customer service centre receives the request.

Processing time after transmission of the citetomer clarification
Expense in euros per each customer clarification
Dmitry Maltsev
Ukraine
Russian translation:уточняющая информация / сообщения, поступающие от заказчика
Explanation:
...
Selected response from:

interprivate
Local time: 05:10
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
4уточняющая информация / сообщения, поступающие от заказчика
interprivate
3заявки клиентов
Viktoria Kitsun
3уточнение (в отношении) (условий) (исполнения) заказа
Mikhail Zavidin
3дополнительные обращения клиента
Pavel Altukhov


  

Answers


21 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
customer clarification
заявки клиентов


Explanation:
Предлагаю так. Заявка может предполагать и другие действия, но здесь в скобках идет расшифровка. Вариант "запрос" не подойдет, поскольку далее есть слово request, употребляющееся как синоним к customer clarification

Viktoria Kitsun
Austria
Specializes in field
Native speaker of: Native in UkrainianUkrainian
PRO pts in category: 113
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49 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5
customer clarification
уточняющая информация / сообщения, поступающие от заказчика


Explanation:
...

interprivate
Local time: 05:10
Native speaker of: Native in RussianRussian, Native in UkrainianUkrainian
PRO pts in category: 191
Login to enter a peer comment (or grade)

46 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
customer clarification
уточнение (в отношении) (условий) (исполнения) заказа


Explanation:
+

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Note added at 47 мин (2019-12-17 16:10:07 GMT)
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т. е. поставщик/подрядчик обязан реагировать на такие уточнения

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Note added at 54 мин (2019-12-17 16:17:23 GMT)
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уточнения исходят от клиента в этом случае

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Note added at 57 мин (2019-12-17 16:19:54 GMT)
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вобщем: уточнения заказчика/клиента в отношении заказа

Mikhail Zavidin
Local time: 07:10
Specializes in field
Native speaker of: Native in RussianRussian
PRO pts in category: 623
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59 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
customer clarification
дополнительные обращения клиента


Explanation:
n/a

Pavel Altukhov
Local time: 07:10
Native speaker of: Russian
PRO pts in category: 261
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