first time pick %

08:48 Mar 15, 2012
English to Russian translations [PRO]
Marketing - Engineering (general)
English term or phrase: first time pick %
As such participants should equip themselves with an understanding of their dealerships KPI’s such as department sales, gross and net profit, stock turn, @first time pick %@ and debtor days.
Alexander Delaver
Russian Federation
Local time: 03:30

Summary of answers provided
3процент удовлетворения запросов с первого раза
Dmitry Meshkov

Discussion entries: 1



25 days   confidence: Answerer confidence 3/5Answerer confidence 3/5
процент удовлетворения запросов с первого раза

Например, применительно к продаже запчастей со склада, это величина, характеризующая отношение количества запросов, удовлетворённых при первом обращении (детали в наличии), к общему количеству запросов, среди которых были и нереализованные по причине отсутствия запчастей на складе.

То же применимо к техподдержке и прочим услугам.

Также применяется вариант FTPR = first time pick rate

Dmitry Meshkov
Russian Federation
Local time: 03:30
Works in field
Native speaker of: Russian
PRO pts in category: 7
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