Deadlock letter

18:50 Nov 28, 2018
This question was closed without grading. Reason: Answer found elsewhere

English to Polish translations [PRO]
General / Conversation / Greetings / Letters
English term or phrase: Deadlock letter
If you are not happy with our final response to your complaint, or you have received what is sometimes referred to as a 'Deadlock Letter', you may wish to contact the Ombudsman.
Joanna Machnica
United Kingdom
Local time: 05:12

Summary of answers provided
3ostateczne stanowisko
Robert Foltyn
2oświadczenie impasu w rozstrzygnięciu sporu
Frank Szmulowicz, Ph. D.



6 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
deadlock letter
ostateczne stanowisko

pismo zwierające ostateczne stanowisko

A deadlock letter is a letter issued by the energy company stating their final position. You can request a deadlock letter if you have not received one.

Robert Foltyn
Local time: 06:12
Works in field
Native speaker of: Native in PolishPolish
PRO pts in category: 136
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4 hrs   confidence: Answerer confidence 2/5Answerer confidence 2/5
deadlock letter
oświadczenie impasu w rozstrzygnięciu sporu

Letter of Deadlock Before Complaint to Ombudsman
This is a letter that can be used before referring a complaint or dispute to an ombudsman. In many cases this letter is required where evidence of deadlock is necessary before the dispute can be referred.

The document provides a simple template that enables a person to set out the key facts that are required to establish that the dispute is in deadlock and give the other party a final chance to resolve the dispute before it is referred to a relevant ombudsman.

How to use this document

Once you have completed this document simply post it to the other party, and wait for them to write to you. If you do not hear from them within 14 days you may wish to consider further action with the financial ombudsman.

The letter should be sent as soon as possible after the dispute has reached deadlock, and in any event before the dispute is referred.

In order to prove that the letter was sent, you may wish to send it by recorded delivery, or keep a receipt or other proof of posting.

Frank Szmulowicz, Ph. D.
United States
Local time: 00:12
Native speaker of: Native in EnglishEnglish, Native in PolishPolish
PRO pts in category: 514
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