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binnendienst

English translation: back office

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Dutch term or phrase:binnendienst
English translation:back office

03:50 Sep 19, 2019
    The asker opted for community grading. The question was closed on 2019-09-22 19:54:07 based on peer agreement (or, if there were too few peer comments, asker preference.)


Dutch to English translations [Non-PRO]
Bus/Financial - Business/Commerce (general) / Deliveries / bezorgingen
Dutch term or phrase: binnendienst
Bestelling voor klant komt binnen op binnendienst

Wat is de juiste vertaling voor binnendienst?
Gabriel van Woerkom
Colombia
Local time: 18:25
back office
Explanation:
Possible translation.

https://www.investopedia.com/terms/b/backoffice.asp
What Is Back Office?

The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. For example, a financial services firm is segmented into three parts: the front office (e.g., sales, marketing, and customer support), the middle office (risk management), and the back office (administrative and support services).

It would depend on the company and whether they also have a front office (i.e. dealing with customers face-to-face).

If unknown, then I would use office.


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Note added at 2 hrs (2019-09-19 06:04:09 GMT)
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In my very humble opinion, the KudoZ help option is NOT a competition but a place to help each other! Providing a term without any background or research is absolutely pointless amongst professionals. The comment added should read "... why I think back office could work" (answered in haste :-)).
Selected response from:

Marijke Singer
Spain
Local time: 01:25
Grading comment
Thank you for your lengthy explanation of the term. Very helpful.
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +1back office
Marijke Singer
Summary of reference entries provided
refs.
Michael Beijer

Discussion entries: 3





  

Answers


8 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
back office


Explanation:
Possible translation.

https://www.investopedia.com/terms/b/backoffice.asp
What Is Back Office?

The back office is the portion of a company made up of administration and support personnel who are not client-facing. Back-office functions include settlements, clearances, record maintenance, regulatory compliance, accounting, and IT services. For example, a financial services firm is segmented into three parts: the front office (e.g., sales, marketing, and customer support), the middle office (risk management), and the back office (administrative and support services).

It would depend on the company and whether they also have a front office (i.e. dealing with customers face-to-face).

If unknown, then I would use office.


--------------------------------------------------
Note added at 2 hrs (2019-09-19 06:04:09 GMT)
--------------------------------------------------

In my very humble opinion, the KudoZ help option is NOT a competition but a place to help each other! Providing a term without any background or research is absolutely pointless amongst professionals. The comment added should read "... why I think back office could work" (answered in haste :-)).

Marijke Singer
Spain
Local time: 01:25
Native speaker of: Native in EnglishEnglish, Native in SpanishSpanish
PRO pts in category: 60
Grading comment
Thank you for your lengthy explanation of the term. Very helpful.

Peer comments on this answer (and responses from the answerer)
neutral  Edith Kelly: I posted this in the discussion box. Neutral, as you copied it and beefed it up a bit with references
1 hr
  -> I did not! I was researching my answer when you quickly posted something in the discussion area without any explanation. I did not 'beef it up' as you put it. I gave a very tentative explanation of why I thing front office could work (i.e. giving a 3).
agree  Kitty Brussaard: A helpful answer. Agree also with your 'It would depend' comment.
5 hrs
  -> Thank you, Kitty!
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Reference comments


14 hrs peer agreement (net): +1
Reference: refs.

Reference information:
JurLex:

binnendienst =
(afdeling) inside sales , office sales
(medewerkers) office staff , indoor staff

commerciële binnendienst =
inside sales department
office sales department
= = = = = = = = = = =
FELOnline:

binnendienst =
office staff
office-based staff
indoor staff
internal sales staff
internal technicians
desk .. [vs field ..]

binnendienstmedewerkers =
internal sales staff
= = = = = = = = = = =
Van Dale:

binnendienst de (m.) =
inside service
office duty
 
personeel van de binnendienst =
inside / office staff

Michael Beijer
United Kingdom
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 80

Peer comments on this reference comment (and responses from the reference poster)
agree  Kitty Brussaard: Indeed, depending on context, all of these options might work but I think 'back office' should also be added to the list :-)
16 hrs
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