general meaning of the sentence

English translation: before I took up this position/started this job

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

English term or phrase:	before I took over
Selected answer:	before I took up this position/started this job
Entered by:	Yvonne Gallagher

13:17 Mar 14, 2017

English language (monolingual) [PRO]
General / Conversation / Greetings / Letters

English term or phrase: general meaning of the sentence

Hello everyone,

http://www.christopherspenn.com/2016/02/the-hidden-lairs-of-...

One of her “best answers” on Spiceworks, and a good example of the potential impact of participating in forums occurred when she answered a question about a HP printer from “ChrisJG” in May 2015.

He wrote

“Hi All,  I have a P4515X printer that shows that it is a P4014n printer on the configuration page printout.

It’s never been used outside of trying to set it up and test. ***The person before I took over said he was having issues with the networking part of the printer, but he left this position before resolving the issue***. I’ve updated the firmware to the latest, 04.221.6, on the HP website, but that didn’t resolve anything (not that I really thought it would). I’ve tried resetting the printer to factory settings, and working with PJL files, but I can never get them to update identity of the printer. I’ve read that in situations like this, you need a “multibyte file” from HP Support, but since this printer is no longer under warranty, I’m not sure I would be able to get a file. I would really appreciate any suggestions as I am completely stumped at this point. Thanks!”

Priscilla replied one hour and 16 minutes later, including links to specific resources:

“@ChrisjG, you may have noticed in your research of your issue that replacing parts, especially the formatter, can cause a printer to have “an identity issue.” You may have also noticed this post in which @dicka confirms that the “multibyte file” has to be obtained from Tech Support and @dicka gives very detailed instructions on how to use the file. Click here. You will observe in this post that @dicka gives the names of staff to whom to send the information for the file. Click here. If this is old information, please call Tech Support at 800 334-5144 to request the file. If you encounter problems please ping me. I see that this is your first post. Welcome to Spiceworks!”

Chris responded: ...

"The person before I took over said he was having issues with the networking part of the printer, but he left this position before resolving the issue."

I'm not sure I undrestand correctly what this sentence means in this specific conext?

Does Chris mean that he bought this printer from someone and the previous owner had the same problem with the printer? But if so, what does "but he left this position before resolving the issue" imply in this specific context?

Another thought: maybe Chris means that he contacted someone in the HP Support and the person he was communicating left his job before resolving the issue. But what does "before I took over" mean in this case?

Thank you.

Mikhail Korolev KudoZ activity Questions: 2410 (2 open) (10 closed without grading) Answers: 130
Local time: 10:36

before I took up this position/started this job

Explanation:
other/previous person left the job without/before managing to fix the problem with the printer

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Note added at 1 day7 hrs (2017-03-15 20:59:56 GMT) Post-grading
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glad to have helped

Selected response from:

Yvonne Gallagher
Ireland
Local time: 08:36

Grading comment

Many thanks to everyone.
Thank you, Gallagy.
4 KudoZ points were awarded for this answer

SUMMARY OF ALL EXPLANATIONS PROVIDED

4 +5

before I took up this position/started this job

Yvonne Gallagher

4 +3

the guy who had this job before the author

danya

3 +1

The person trying to resolve this issue before me tried but failed and left this up to me to address

Jacek Kloskowski

Answers

7 mins confidence:

peer agreement (net): +3

the guy who had this job before the author

Explanation:
that guy had the problems with the printer but left the job before sorting it out

danya
Local time: 10:36
Native speaker of:

Russian
PRO pts in category: 20

11 mins confidence:

peer agreement (net): +1

The person trying to resolve this issue before me tried but failed and left this up to me to address

Explanation:
I believe that

"The person responsible for this printer before I took over (his duties) said he was having issues with printer networking functionality, but left this job without resolving the printer issue"

seems a fitting explanation of the sentence

Jacek Kloskowski
United States
Local time: 03:36
Native speaker of:

Polish,

English
PRO pts in category: 4

5 mins confidence:

peer agreement (net): +5

before I took up this position/started this job

Yvonne Gallagher
Ireland
Local time: 08:36
Specializes in field
Native speaker of:

English
PRO pts in category: 659

Grading comment

Many thanks to everyone.
Thank you, Gallagy.

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English translation: before I took up this position/started this job

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