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Lettre de réserves

English translation: reservation of rights letter (ROR letter), notification of damage (theft)

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
French term or phrase:Lettre de réserves
English translation:reservation of rights letter (ROR letter), notification of damage (theft)
Entered by: EirTranslations

18:36 Jun 20, 2015
French to English translations [PRO]
Law (general)
French term or phrase: Lettre de réserves
I've mostly seen this term as a letter of complaint, but this relates to a dispute or proceedings in respect of a theft, pls see below thanks, so not sure in this case

Lettre de réserves.
Courrier recommandé n° xx
xxx
Mesdames, Messieurs,
Nous faisons suite au litige de ce jour, relatif au vol de 20 palettes
Vous êtes mandatés pour l’organisation, la prise en charge et gestion de nos opérations aériennes sur l’aéroport de xxx.
Dans ce cadre, nous confirmons les réserves suivantes :
EirTranslations
Ireland
Local time: 02:26
reservation of rights letter (ROR letter), notification of damage (theft)
Explanation:
reservation of rights


Explanation:
It is a letter which sets out elements about which an individual, or a company, has reserves. It is more than a complaint. It is sent by "lettre recommandée" a recorde delivery letter, which is generally the case. The pupose of sending a letter of this type, also referred to as an ROR lettern is for the sender to protect his interests.

I'll check out some sources.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 12:55:57 GMT)
--------------------------------------------------

It is used widely in a great number of contexts. I should have given "reservation of rights letter". It is not yet a claim although it may subsequently form the basis of a full-fledged claim.


https://en.wikipedia.org/wiki/Reservation_of_rights

http://www.investopedia.com/terms/r/reservation-rights-lette...



--------------------------------------------------
Note added at 18 hrs (2015-06-21 12:59:11 GMT)
--------------------------------------------------

Insurers may also send them to an insured party while they are investigating the claim. It takes time to gather documentary evidence and so on in order to form an opinion as to whether the claim may be covered or not. So an insured party "victims" may send an ROR letter, but also the insurer; anyone in fact who has interests he/she/it sees fit to protect.


http://www.mclaughlin-online.com/librarytmc/whitepapers/rese...

How should you react to a Reservation of Rights Letter?
Reservation-of-rights letters often leave our insureds scratching their heads in shock and anger. What does the insurer mean? How should we react to the letter?

A reservation-of-rights letter does not mean the claim isn’t covered. It does suggest that a cloud hovers over your coverage. It signals that the insurer thinks there might be grounds to deny coverage for at least part of the claim. A claim can allege some counts that the policy may or may not cover, such as intentional torts, financial loss with no property damage or bodily injury, or a matter clearly outside the policy scope. A claim may include both covered and excluded matters.

Months may pass before an insurer knows enough to tell whether coverage exists. In the meantime, the clock ticks. Insurers must enter an appearance, hire a defense lawyer, and file an answer to the lawsuit.

If an insurer does not reserve rights and defends a claim, but later discovers that "questionable" allegations raise coverage issues, the insurer may be estopped from raising a coverage defense. Courts could say that by its acts, an insurer waived its right to deny coverage. Rather than deny coverage outright or proceed as though nothing was wrong, the insurer seeks middle ground by sending a reservation-of-rights letter. The letter says in effect, "We are investigating this claim but preserve our right to later deny coverage if investigation shows that it is not a covered loss." Insureds cannot claim that the insurer, by its actions, led the policyholder to believe that coverage existed.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 13:01:02 GMT)
--------------------------------------------------

As for the meaning in French, so you can compare. Depends on context. This sources suugests "notification of damage" which is another posible rendering :

https://www.ffsa.fr/sites/jcms/fn_53663/fr/glossaire-assuran...

Lettre de réserves
Protestation écrite circonstanciée que le réceptionnaire doit obligatoirement adresser au transporteur (ou à tout autre tiers responsable) pour préserver ses droits à recours.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 13:06:50 GMT)
--------------------------------------------------

In my experience of cargo and personal injury claims in maritime transport, I have seen both used. "Notification of XYZ" is generally used in the very first contact and would certainly bear the indication that the communication is subject to all proper rserves and be sent by recroded delivery. (There are time limits to be respected in any claim procedure and with the urgency to respect those deadlines, it is important to leave open the possibility to modify its contexts atsome future date).
Selected response from:

Nikki Scott-Despaigne
Local time: 03:26
Grading comment
thx
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1reservation of rights letter (ROR letter), notification of damage (theft)
Nikki Scott-Despaigne
4complaint letter
Francois Boye
4 -2registered letter
Barbara Cochran, MFA


  

Answers


9 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): -2
registered letter


Explanation:
Reference: linguee.com

Barbara Cochran, MFA
United States
Local time: 21:26
Native speaker of: Native in EnglishEnglish
PRO pts in category: 19

Peer comments on this answer (and responses from the answerer)
disagree  mchd: ce n'est pas la même chose
1 hr
disagree  Nikki Scott-Despaigne: A "lettre de réserves" is a document in which the writer presents reserves with regard to the case/dispute concerned. A "registered letter" is a means by which a letter - any letter - can be sent, officially recording times sent (and received).
18 hrs
Login to enter a peer comment (or grade)

8 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
complaint letter


Explanation:
a letter to dispute errors and ask for correction

http://www.businesscommunicationarticles.com/complaint-lette...

--------------------------------------------------
Note added at 13 hrs (2015-06-21 08:12:28 GMT)
--------------------------------------------------

Response to Asker: if there are errors in the investigation of a theft, the complaining party can dispute the investigation by writing a complaint letter

Francois Boye
United States
Local time: 21:26
Native speaker of: Native in FrenchFrench
PRO pts in category: 104
Notes to answerer
Asker: Thanks I saw that however there are no errors here its regarding a theft, but I guess it's the same? many thanks

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18 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
reservation of rights letter (ROR letter), notification of damage (theft)


Explanation:
reservation of rights


Explanation:
It is a letter which sets out elements about which an individual, or a company, has reserves. It is more than a complaint. It is sent by "lettre recommandée" a recorde delivery letter, which is generally the case. The pupose of sending a letter of this type, also referred to as an ROR lettern is for the sender to protect his interests.

I'll check out some sources.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 12:55:57 GMT)
--------------------------------------------------

It is used widely in a great number of contexts. I should have given "reservation of rights letter". It is not yet a claim although it may subsequently form the basis of a full-fledged claim.


https://en.wikipedia.org/wiki/Reservation_of_rights

http://www.investopedia.com/terms/r/reservation-rights-lette...



--------------------------------------------------
Note added at 18 hrs (2015-06-21 12:59:11 GMT)
--------------------------------------------------

Insurers may also send them to an insured party while they are investigating the claim. It takes time to gather documentary evidence and so on in order to form an opinion as to whether the claim may be covered or not. So an insured party "victims" may send an ROR letter, but also the insurer; anyone in fact who has interests he/she/it sees fit to protect.


http://www.mclaughlin-online.com/librarytmc/whitepapers/rese...

How should you react to a Reservation of Rights Letter?
Reservation-of-rights letters often leave our insureds scratching their heads in shock and anger. What does the insurer mean? How should we react to the letter?

A reservation-of-rights letter does not mean the claim isn’t covered. It does suggest that a cloud hovers over your coverage. It signals that the insurer thinks there might be grounds to deny coverage for at least part of the claim. A claim can allege some counts that the policy may or may not cover, such as intentional torts, financial loss with no property damage or bodily injury, or a matter clearly outside the policy scope. A claim may include both covered and excluded matters.

Months may pass before an insurer knows enough to tell whether coverage exists. In the meantime, the clock ticks. Insurers must enter an appearance, hire a defense lawyer, and file an answer to the lawsuit.

If an insurer does not reserve rights and defends a claim, but later discovers that "questionable" allegations raise coverage issues, the insurer may be estopped from raising a coverage defense. Courts could say that by its acts, an insurer waived its right to deny coverage. Rather than deny coverage outright or proceed as though nothing was wrong, the insurer seeks middle ground by sending a reservation-of-rights letter. The letter says in effect, "We are investigating this claim but preserve our right to later deny coverage if investigation shows that it is not a covered loss." Insureds cannot claim that the insurer, by its actions, led the policyholder to believe that coverage existed.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 13:01:02 GMT)
--------------------------------------------------

As for the meaning in French, so you can compare. Depends on context. This sources suugests "notification of damage" which is another posible rendering :

https://www.ffsa.fr/sites/jcms/fn_53663/fr/glossaire-assuran...

Lettre de réserves
Protestation écrite circonstanciée que le réceptionnaire doit obligatoirement adresser au transporteur (ou à tout autre tiers responsable) pour préserver ses droits à recours.

--------------------------------------------------
Note added at 18 hrs (2015-06-21 13:06:50 GMT)
--------------------------------------------------

In my experience of cargo and personal injury claims in maritime transport, I have seen both used. "Notification of XYZ" is generally used in the very first contact and would certainly bear the indication that the communication is subject to all proper rserves and be sent by recroded delivery. (There are time limits to be respected in any claim procedure and with the urgency to respect those deadlines, it is important to leave open the possibility to modify its contexts atsome future date).

Nikki Scott-Despaigne
Local time: 03:26
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 451
Grading comment
thx

Peer comments on this answer (and responses from the answerer)
agree  B D Finch
23 hrs
Login to enter a peer comment (or grade)



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