rundsökning

English translation: circular hunting

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Swedish term or phrase:rundsökning
English translation:circular hunting
Entered by: Paul Lambert

11:26 Jul 8, 2014
Swedish to English translations [PRO]
Tech/Engineering - Telecom(munications) / Telephony
Swedish term or phrase: rundsökning
Definition given:
"Inkommande samtal till gruppen börjar ringa på nästa agent i listan efter den agent det tidigare samtalet ringde på. När man nått slutet av listan startar sökningen om från början. Sökningen slutar när någon besvarat samtalet."
Paul Lambert
Sweden
Local time: 22:39
circular hunting
Explanation:
The group of agents in this case is called a "hunt group", and the call goes round from one to another looking for a free agent.
Selected response from:

JaneD
Sweden
Local time: 22:39
Grading comment
Wonderful! Thank you!
4 KudoZ points were awarded for this answer



Summary of answers provided
5circular hunting
JaneD


  

Answers


13 mins   confidence: Answerer confidence 5/5
circular hunting


Explanation:
The group of agents in this case is called a "hunt group", and the call goes round from one to another looking for a free agent.


    Reference: http://en.wikipedia.org/wiki/Line_hunting
JaneD
Sweden
Local time: 22:39
Native speaker of: Native in EnglishEnglish
PRO pts in category: 4
Grading comment
Wonderful! Thank you!
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