Random acts of kindness
Chinese translation: 随时向顾客报以善意, 并以轻松／愉快的方式
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| 01:36 Feb 11, 2014 |
| English to Chinese translations [PRO] Human Resources / Job description | |||||||
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|  Selected response from: David Lin United Kingdom Local time: 14:00 | ||||||
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| 4 +1 | 随时向顾客表达善意，并以轻松／愉快的方式 |
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| 4 | 鼓励随时展现友好（善意）和令人愉快的举动 |
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| 4 | 鼓勵以偶爾的甜頭，建立我團隊成員和客戶之間的互動 |
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| 3 | 积极帮助并取悦他人 |
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| Discussion entries: 3 | |
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Answers
18 mins confidence: 
| random acts of kindness 积极帮助并取悦他人 Explanation: random acts of kindness and fun应在一起，我的理解是“积极帮助别人并带给别人快乐” FYI |
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8 hrs confidence:
| random acts of kindness 鼓励随时展现友好（善意）和令人愉快的举动 Explanation: FYI |
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16 hrs confidence:
| random acts of kindness 鼓勵以偶爾的甜頭，建立我團隊成員和客戶之間的互動 Explanation: xx |
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20 hrs confidence: peer agreement (net): +1
peer agreement (net): +1| random acts of kindness 随时向顾客表达善意，并以轻松／愉快的方式 Explanation: 在服务行业术语的运用，绝对不是 ’行善‘，因为 ’行善‘ charity 有怜悯客人的涵义，但是客人不需要咖啡店职员可怜他们。假如客人觉得他们被可怜，那么他们一定会生气，说：’谁要你可怜我？ 我来咖啡店只是’喝－咖－啡‘，不是来乞求你的怜悯！” kindness ＝ 善意 （友好态度的一种）（当要赠送礼物时，一个人所表达的是‘友好’，并包括了‘善意’） fun ＝ 轻松、愉快 （不是可怜人家，而是态度轻松，令人觉得愉快的态度，希望因此可以感染客人，讨他们开心。） random ＝ 随时；非事先决定的；即觉得情况有需要时才做。 act ＝ 基於前、后文关系，应译成 ’表达方式‘ ，例如赠送免费咖啡/三明治；‘举动’ 好像太生硬了，这里不适用。 build engagement with customers = 建立与客人的密切关系 原文所表示的是一或两种待客态度，目的是加强咖啡店员工和客人的密切关系 to build engagement between team members and customers 建议译法为： 鼓励随时向顾客表达善意，并以轻松／愉快的方式建立团队成员和客人之间的密切关系。 然后下文可以连贯地说 ‘善意表达方式包括赠送免费咖啡/三明治’ 供参考。 -------------------------------------------------- Note added at 1 day11 hrs (2014-02-12 13:08:05 GMT) -------------------------------------------------- 也可考虑用： 报以善意 可能更简洁。 |
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