This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings
  1. KudoZ™ Top
  2. Dutch to English
  3. Telecom(munications)

gesprek overnemen

English translation: call pick-up

03:33 Jul 28, 2013
Dutch to English translations [Non-PRO]
Bus/Financial - Telecom(munications) / binnenkomende gesprekken
Dutch term or phrase: gesprek overnemen
"Je kunt gesprekken die binnenkomen op een telefoon van een collega *overnemen* door X in te toetsen en de hoorn op te nemen."

Sorry, folks. I know this is pretty straightforward stuff, but to 'take over calls' doesn't seem right somehow yet my brain's frazzled at the moment. So please help me out with this easy one. TIA. Cheers, R.
Robert Kleemaier
Canada
Local time: 17:57
English translation:call pick-up
Explanation:
This is what it's called
Selected response from:

Natasha Ziada (X)
Australia
Local time: 10:57
Grading comment
Good options, folks, but Natasha's solution, which has this good link to back up her argument, is the best for my context. Thx for the help.
4 KudoZ points were awarded for this answer



Summary of answers provided
5 +1call pick-up
Natasha Ziada (X)
3 +2answer
Edith Kelly
4transfer the call
F Scott Ophof (X)
4take over a call
F Scott Ophof (X)


Discussion entries: 1





  

Answers


1 hr   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +2
answer


Explanation:
you can answer a call by pressing X, nothing more mundane

Edith Kelly
Switzerland
Local time: 02:57
Native speaker of: Native in GermanGerman, Native in EnglishEnglish

Peer comments on this answer (and responses from the answerer)
agree  Lianne van de Ven
8 hrs
agree  philgoddard
1 day 45 mins
Login to enter a peer comment (or grade)

3 hrs   confidence: Answerer confidence 5/5 peer agreement (net): +1
call pick-up


Explanation:
This is what it's called


    Reference: http://en.wikipedia.org/wiki/Call_pickup
Natasha Ziada (X)
Australia
Local time: 10:57
Works in field
Native speaker of: Dutch
Grading comment
Good options, folks, but Natasha's solution, which has this good link to back up her argument, is the best for my context. Thx for the help.

Peer comments on this answer (and responses from the answerer)
agree  Lianne van de Ven
6 hrs
  -> Dank je, Lianne
Login to enter a peer comment (or grade)

2 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
transfer the call


Explanation:
You can transfer your colleague's call to your own extension by pressing X...

--------------------------------------------------
Note added at 1 day11 hrs (2013-07-29 14:38:37 GMT)
--------------------------------------------------

@EdithK: Lucent Technologies in the USA had precisely this option of taking over a call at least 10 years ago on their PBXs. It did depend on enabling a setting, and this sentence sounds as part of the instructions for a particular option. 'Taking over' a call is a good way to say it too. In such a case the person being called does not even need to release the call.

F Scott Ophof (X)
Belize
Local time: 18:57
Works in field
Native speaker of: Native in DutchDutch, Native in EnglishEnglish

Peer comments on this answer (and responses from the answerer)
neutral  Edith Kelly: F Scott, I am not that sure about that. It would be the person being called who can transfer and IMO not vice versa but I may be mistaken.
25 mins
Login to enter a peer comment (or grade)

1 day 11 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
take over a call


Explanation:
Taking over a call involves a transfer, in this case a transfer done by the person taking over. Allowing such take-overs usually involves enabling this option before that particular extension is allowed to do so.

--------------------------------------------------
Note added at 1 day11 hrs (2013-07-29 14:52:43 GMT)
--------------------------------------------------

This taking over can even be done while the original extension is still ringing.

F Scott Ophof (X)
Belize
Local time: 18:57
Works in field
Native speaker of: Native in DutchDutch, Native in EnglishEnglish
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

Return to KudoZ list

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.

See also:
ProZ.com term search
Search millions of term translations
Close search
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search