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Carta de Serviços

English translation: List of Services

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:Carta de Serviços
English translation:List of Services
Entered by: Ronivaldo Silva

12:40 Jul 19, 2012
Portuguese to English translations [PRO]
Social Sciences - Certificates, Diplomas, Licenses, CVs / Technical
Portuguese term or phrase: Carta de Serviços
Bom dia a todos. Preciso muito da ajuda de vocês na tradução dessa palavra.

Carta de Serviços

A Carta de Serviços é um documento elaborado por uma organização pública que visa informar aos cidadãos quais os serviços prestados por ela, como acessar e obter esses serviços e quais são os compromissos com o atendimento e os padrões de atendimento estabelecidos.

A sua prática implica para a organização um processo de transformação sustentada em princípios fundamentais – participação e comprometimento, informação e transparência, aprendizagem e participação do cidadão. Esses princípios têm como premissas o foco no cidadão e a indução do controle social.
Ronivaldo Silva
Brazil
Local time: 21:49
List of Services
Explanation:
A to Z list of services ... Alphabetical list of links to Victorian Government department, agency and statutory authority websites.
http://www.australia.gov.au › Services
Selected response from:

Sheryle Oliver
Brazil
Local time: 21:49
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +3service charter
Martin Riordan
4List of Services
Sheryle Oliver
3brochure
dchand


  

Answers


2 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +3
service charter


Explanation:
Acho que é exatamente isso. Veja no link abaixo.

--------------------------------------------------
Note added at 3 mins (2012-07-19 12:44:35 GMT)
--------------------------------------------------

Colocando "service charter" no Google, vai encontrar milhares de exemplos.


    Reference: http://www.immi.gov.au/about/charters/client-services-charte...
Martin Riordan
Brazil
Local time: 21:49
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 56

Peer comments on this answer (and responses from the answerer)
agree  Maria Teresa Borges de Almeida
13 mins
  -> Obrigado, Teresa!
agree  Claudio Mazotti
14 mins
  -> Thanks, Claudio!
agree  connie leite
1 day 9 hrs
  -> Obrigado, Connie!
Login to enter a peer comment (or grade)

4 hrs   confidence: Answerer confidence 3/5Answerer confidence 3/5
brochure


Explanation:
I would have said brochure, but I see that what you need is the term used by government agencies and such, while a brochure is really for more commercial entities.

dchand
Local time: 21:49
Native speaker of: Native in EnglishEnglish, Native in PortuguesePortuguese
Login to enter a peer comment (or grade)

5 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5
List of Services


Explanation:
A to Z list of services ... Alphabetical list of links to Victorian Government department, agency and statutory authority websites.
http://www.australia.gov.au › Services

Sheryle Oliver
Brazil
Local time: 21:49
Native speaker of: English
PRO pts in category: 8
Login to enter a peer comment (or grade)



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