field dispatch

German translation: Vor-Ort-Service

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)

English term or phrase:	field dispatch
German translation:	Vor-Ort-Service
Entered by:	Lucile Lunde

03:52 Oct 12, 2011

English to German translations [PRO]
Tech/Engineering - IT (Information Technology)

English term or phrase: field dispatch

The document is about B2B integration. I don't understand what "field dispatch" is supposed to mean in the following sentence:

As integration moves to the cloud, our customers are expanding beyond traditional B2B e-commerce scenarios, and rolling out integration for treasury services, ***field dispatch*** and SaaS integration.

Thanks!

Lucile Lunde KudoZ activity Questions: 216 (none open) (1 without valid answers) (23 closed without grading) Answers: 3
Local time: 14:18

Vor-Ort-Service

Explanation:
Field Dispatch Support
AEC Group can customize a Field Dispatch Support alternative providing Field Dispatch Technical Support for both PC end-users and existing internal IT staffs, which includes 24x7 support coverage.

As a Field Dispatch Support customer, an organization could contact AEC group’s toll-free technical support number for incident submission. If the problem can not be resolved over the phone, i.e., if the issue involves hardware failure, AEC Group will notify the OEM Partner to ship the necessary replacement part to the customer. AEC Group will then dispatch a field technician to the defective product’s location to perform the on-site repairs. The complete dispatch and field service process is automated through AEC Group’s field dispatch management system.
http://www.aecgroup.com/field_support.shtml

Vor-Ort-Service - Systemausfall

Wir bieten für unsere Server und Desktopsysteme einen deutschlandweiten Vor-Ort-Service an. Dieser Service muss direkt beim Kauf Ihres Systems mitbestellt werden.
http://www.ico.de/static.php/static/vorortservice/show_heade...

Selected response from:

Harry Bornemann
Mexico
Local time: 14:18

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4 +2

Vor-Ort-Service

Harry Bornemann

Answers

22 mins confidence:

peer agreement (net): +2

Vor-Ort-Service

Harry Bornemann
Mexico
Local time: 14:18
Specializes in field
Native speaker of: German
PRO pts in category: 57

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German translation: Vor-Ort-Service

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