goodwill claim
Russian translation: требование обустранении (дефекта) по доброй воле
| 04:39 Nov 18, 2010 |
| English to Russian translations [PRO] Law/Patents - Law (general) / Backcharging | |||||||
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|  Selected response from: Igor Antipin Russian Federation Local time: 17:51 | ||||||
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| Summary of answers provided | ||||
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| 3 | требование обустранении (дефекта) по доброй воле |
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| 3 | претензия, принятая по истечении гарантийного срока |
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Answers
30 mins confidence: 
требование обустранении (дефекта) по доброй воле Explanation: т.е. не в рамках гарантийных обязательств -------------------------------------------------- Note added at 32 мин (2010-11-18 05:11:33 GMT) -------------------------------------------------- об устранении, пардон! Фирмы иногда идут на это ради сохранения имиджа. Скандалы дороже могут обойтись. Reference: http://forum.lingvo.ru/actualthread.aspx?tid=123506 |
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40 mins confidence:
претензия, принятая по истечении гарантийного срока Explanation: In the auto business, manufacturers will sometimes honor a warranty claim even if the warranty has expired, or didn't cover the problem. They do this as a matter of "goodwill" -- not because they have to (or don't think they have to), but because they want to keep the customer happy -- especially if it involves an expensive car. An example: let's say your transmission is warrantied for five years or 50,000 miles, and yours breaks at five years and five days, with only 45,000 miles. Technically, the manufacturer doesn't have to honor your warranty claim, but as a matter of "goodwill," they probably would do so. http://wiki.answers.com/Q/What_is_goodwill_claim -------------------------------------------------- Note added at 55 mins (2010-11-18 05:34:16 GMT) -------------------------------------------------- м.б. претензия, принятая в качестве жеста доброй воли |
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