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métrica

English translation: (service level) metrics

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
Portuguese term or phrase:métrica
English translation:(service level) metrics
Entered by: suomiveikko

10:53 Oct 9, 2010
Portuguese to English translations [Non-PRO]
Marketing - Marketing / Market Research
Portuguese term or phrase: métrica
I have that term in the following context:

"As métricas de Níveis de Serviço definidas, conforme escopo dos Serviços, têm como objetivo a verificação da performance."

It also appears in a different sentence with the same meaning:

"Avaliação de processos, métodos, ferramentas e métricas."
suomiveikko
Local time: 05:54
(service level) metrics
Explanation:
Metrics for IT Outsourcing Service Level Agreements
To learn how to select metrics for service level agreements read “Metrics for IT Outsourcing Service Level Agreements” article below or click here to ...
www.clarity-consulting.com/metrics_article.htm - Cached - Similar

[PDF] Creating Better Service Level Metrics - Service Level Agreements
File Format: PDF/Adobe Acrobat
When chosen wisely and implemented correctly, service level metrics are an ...
www.clarity-consulting.com/Creating Better Service Level Me... - Similar

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Note added at 1 hr (2010-10-09 11:57:12 GMT)
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http://www.google.com/#sclient=psy&hl=en&site=&source=hp&q=s...
Selected response from:

Marlene Curtis
United States
Local time: 04:54
Grading comment
Exactly. Thanks a lot!
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +5(service level) metrics
Marlene Curtis
5measurements
airmailrpl
3measures
Nick Taylor


  

Answers


55 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5
measures


Explanation:
measures


    Reference: http://www.answers.com/topic/measure
Nick Taylor
Local time: 09:54
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 20
Login to enter a peer comment (or grade)

13 mins   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +5
(service level) metrics


Explanation:
Metrics for IT Outsourcing Service Level Agreements
To learn how to select metrics for service level agreements read “Metrics for IT Outsourcing Service Level Agreements” article below or click here to ...
www.clarity-consulting.com/metrics_article.htm - Cached - Similar

[PDF] Creating Better Service Level Metrics - Service Level Agreements
File Format: PDF/Adobe Acrobat
When chosen wisely and implemented correctly, service level metrics are an ...
www.clarity-consulting.com/Creating Better Service Level Me... - Similar

--------------------------------------------------
Note added at 1 hr (2010-10-09 11:57:12 GMT)
--------------------------------------------------

http://www.google.com/#sclient=psy&hl=en&site=&source=hp&q=s...

Marlene Curtis
United States
Local time: 04:54
Native speaker of: Native in PortuguesePortuguese
PRO pts in category: 164
Grading comment
Exactly. Thanks a lot!

Peer comments on this answer (and responses from the answerer)
agree  Manie van den Heever
55 mins
  -> Thanks!
agree  Silvia Aquino
1 hr
  -> Grata!
agree  Claudio Mazotti
1 hr
  -> Grata!
agree  T o b i a s: http://books.google.com/books?id=p2kmgH5P0qoC&lpg=PA216&dq="...
1 hr
  -> Thanks!
agree  Verginia Ophof
6 hrs
  -> Thanks!
Login to enter a peer comment (or grade)

1 hr   confidence: Answerer confidence 5/5
measurements


Explanation:
métrica => measurements

Measuring for service level management
... In this article, I describe the minimum set of data and measurements required for effective service level management. ...
www.articles.techrepublic.com.com/5100-22_11-5388735.html

Improve service levels with meaningful measurement
by A Brazao
In order to achieve reliable service-level measurement, this information must be accurately defined and maintained as changes occur. ...
www.comnews.com/stories/articles/c0700opticom.htm

Service level measurement
14 Dec 2005 ... Service level measurement - definitions, examples and references from Sourcingmag.com.
www.sourcingmag.com/.../Service_level_measurement-168.htm -

Call Centre Quality: How Service Level Measurement Can Save Costs ...
Marketing strategists and call center managers, immersed in the confetti of call center performance measures, may have difficulty in isolating what is ...
www.whitepapers.techrepublic.com.com/abstract.aspx?docid... -

airmailrpl
Brazil
Local time: 05:54
Specializes in field
Native speaker of: Native in EnglishEnglish, Native in PortuguesePortuguese
PRO pts in category: 36
Login to enter a peer comment (or grade)



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