prestations élevées
English translation: (high) quality services & facilities
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| 09:54 Oct 30, 2009 |
| French to English translations [Non-PRO] Marketing - Tourism & Travel | |||||||
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|  Selected response from: ormiston Local time: 02:46 | ||||||
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Answers
4 mins confidence: 
upscale services or facilities Explanation: I recently ran into the same thing in a similar context and I think this is what is meant |
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11 mins confidence: peer agreement (net): +1
peer agreement (net): +1wide variety of services Explanation: I think the accent here is on the range rather than the quality (although I'm sure they would claim both), cf. Oxford/Hachette: hôtel qui offre de bonnes prestations / hotel providing various services |
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22 mins confidence: peer agreement (net): +4
peer agreement (net): +4(high) quality services & facilities Explanation: although no star rating is given here the industry talks about 'quality of services and facilities' to cover what I see as 'prestations': from the web: 1.3.1 Quality Assessment There are five levels of quality ranging from One to Five Stars. To obtain a higher Star rating a progressively higher quality and range of services and physical facilities should be provided across all areas with particular emphasis in five key areas - cleanliness, service, food, bedrooms and bathrooms. Research indicates that quality is of key importance but visitors also expect the level of services and range of facilities in hotels to increase at each Star rating level. 1.3.2 Quality Terminology We use phrases such as ‘good’, ‘very good’ etc. to signify ascending levels of quality in broad terms only. These standards indicate typical consumer expectations of each star level. They are neither prescriptive nor definitive because we recognise the wide variety of quality elements that can be included – for example, style, which can range from traditional to minimalist. 1.3.3 What is Quality? When we are assessing quality we take into account the following: Intrinsic quality – the inherent value of an item. Condition – the maintenance and appearance of an item. Is it fit for the purpose? Physical and personal comfort – does the quality of an item detract in any way from the comfort of the user? Attention to detail – the evident care taken to ensure that the guest experience is special and of the same high standards for all. Guests’ choice and ease of use – the guest experience is enhanced through choice – be it the choice of beverages in his/her room or the choice of room temperature. This is further improved by how usable the -------------------------------------------------- Note added at 23 mins (2009-10-30 10:17:38 GMT) -------------------------------------------------- sorry I inserted such a laborious quote! |
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