This site uses cookies. Some of these cookies are essential to the operation of the site, while others help to improve your experience by providing insights into how the site is being used. For more information, please see the ProZ.com privacy policy.
Cookie settings
  1. KudoZ™ Top
  2. English to Norwegian
  3. Management

at-risk customer management system

Norwegian translation: kundebehandlingssystem for misfornøyde kunder

22:21 Nov 16, 2005
English to Norwegian translations [PRO]
Bus/Financial - Management
English term or phrase: at-risk customer management system
Jeg vet hva at-risk er, og hva customer management system er, men å sette dette sammen er en annen sak....
Kontekst: The At-Risk Customer Management System is not activated for your account.
anebjordal
Ecuador
Local time: 03:47
Norwegian translation:kundebehandlingssystem for misfornøyde kunder
Explanation:
Jeg tror ikke at "at-risk customer" er en kunde som har likviditetsproblemer (=risikoutsatt), men heller en kunde som er misfornøyd og man står i fare for å miste.

Ref 1: "ResponseInvestigator™: Viewing and searching of individual response forms, including verbatim open-ended comments. Also, near-real-time warnings about dissatisfied customers who are "at risk" of defecting. Each company sets its own alert criteria."
Selected response from:

Bjørnar Magnussen
Local time: 10:47
Grading comment
Takk for det, Bjørnar.
4 KudoZ points were awarded for this answer



Summary of answers provided
2 +4kundebehandlingssystem for misfornøyde kunder
Bjørnar Magnussen
3 +1risikoutsatt kundebehandlingssystem
Per Bergvall


  

Answers


31 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +1
risikoutsatt kundebehandlingssystem


Explanation:
Alternativt "system for behandling av risikoutsatte kunder", alt etter om det er kundene eller systemet som er at risk.

Per Bergvall
Norway
Local time: 10:47
Works in field
Native speaker of: Native in NorwegianNorwegian
PRO pts in category: 6

Peer comments on this answer (and responses from the answerer)
agree  Rebecca Barath
1 min
Login to enter a peer comment (or grade)

59 mins   confidence: Answerer confidence 2/5Answerer confidence 2/5 peer agreement (net): +4
kundebehandlingssystem for misfornøyde kunder


Explanation:
Jeg tror ikke at "at-risk customer" er en kunde som har likviditetsproblemer (=risikoutsatt), men heller en kunde som er misfornøyd og man står i fare for å miste.

Ref 1: "ResponseInvestigator™: Viewing and searching of individual response forms, including verbatim open-ended comments. Also, near-real-time warnings about dissatisfied customers who are "at risk" of defecting. Each company sets its own alert criteria."


    Reference: http://medallia.com/products_customer.php
Bjørnar Magnussen
Local time: 10:47
Works in field
Native speaker of: Native in NorwegianNorwegian
PRO pts in category: 64
Grading comment
Takk for det, Bjørnar.

Peer comments on this answer (and responses from the answerer)
agree  Øyvind Strøm
8 hrs
agree  Sigrid Thorbjørnsrud
12 hrs
agree  brigidm: Et søk på "CRM" + "misfornøyde kunder" underbygger dette. Mange CRM-uttrykk oversettes ikke til norsk, men "at-risk" er visst et av unntakene. Bra forslag!
1 day 9 hrs
agree  Tore Bjerkek
3 days 15 hrs
Login to enter a peer comment (or grade)



Login or register (free and only takes a few minutes) to participate in this question.

You will also have access to many other tools and opportunities designed for those who have language-related jobs (or are passionate about them). Participation is free and the site has a strict confidentiality policy.

Return to KudoZ list

KudoZ™ translation help

The KudoZ network provides a framework for translators and others to assist each other with translations or explanations of terms and short phrases.

See also:
ProZ.com term search
Search millions of term translations
Close search
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search