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Moving Dragon to a new computer
Thread poster: Nicoletta Canesi
Nicoletta Canesi
Nicoletta Canesi  Identity Verified
Italy
Local time: 03:13
English to Italian
+ ...
May 21, 2011

Hi,
I have Dragon 10 and need to reinstall it in a new computer. Does anybody know how to retrieve all of the old user files that contain all the words I added and the optimization files?
Thanks
Nicky
 
Nicolas Coyer (X)
Nicolas Coyer (X)  Identity Verified
Colombia
Local time: 20:13
Spanish to French
+ ...
user profile May 21, 2011

In my DNS 11 install, this is where the user profile is:
C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking11\Users
I don't think it has changed much since version 10.

Good luck,
Nicolas

Nicky wrote:

Hi,
I have Dragon 10 and need to reinstall it in a new computer. Does anybody know how to retrieve all of the old user files that contain all the words I added and the optimization files?
Thanks
Nicky


 
Nicoletta Canesi
Nicoletta Canesi  Identity Verified
Italy
Local time: 03:13
English to Italian
+ ...
TOPIC STARTER
error code E_FAIL May 21, 2011

Thanks, but when I copied my old user files from my old computer and imported them using Dragon user management. The files are imported but when I try to open the user that I have created I get an error message saying "COM returned an expected error code. Details:E_FAIL".
Do you know what that means?
Thanks
Nicky
 
Tom Fennell
Tom Fennell
United States
Local time: 20:13
Russian to English
+ ...
You need to use the "backup" user function May 22, 2011

Profile>Manage user Profiles>Advanced> and then either export or backup.

I haven't had much luck (it said my user profile was corrupted), but read the help files on this item and maybe you can figure it out.
 
Nicoletta Canesi
Nicoletta Canesi  Identity Verified
Italy
Local time: 03:13
English to Italian
+ ...
TOPIC STARTER
Moving dragon to a new computer May 22, 2011

Thanks to everybody - I managed to solve the COM E_ FAIL error message simply by installing the latest Dragon service pack - problem solved!
 


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Moving Dragon to a new computer






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