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posts disappearing (Staff: technical problem, should be back to normal)
Thread poster: Tomas Mosler, DipTrans IoLET MCIL MITI
Tomas Mosler, DipTrans IoLET MCIL MITI
Tomas Mosler, DipTrans IoLET MCIL MITI  Identity Verified
Czech Republic
Local time: 12:38
Member (2008)
English to Czech
SITE LOCALIZER
Jun 7, 2009

http://www.proz.com/forum/sdl_trados_support/136901-trados_2009_how_exactly_is_it_compatible_with_translating_in_word_and_with_ttx_files.html

When I checked my mailbox today morning, there was six posts announced/quoted in the thread.
When I checked on-line, some of them were mi... See more
http://www.proz.com/forum/sdl_trados_support/136901-trados_2009_how_exactly_is_it_compatible_with_translating_in_word_and_with_ttx_files.html

When I checked my mailbox today morning, there was six posts announced/quoted in the thread.
When I checked on-line, some of them were missing.
Later on, a few more posts was made, but again some of the posts (also from those previously visible)disappeared, while at least one previously invisible post was there then again...

Anyone ever experienced this? What is going on?

[Subject edited by staff or moderator 2009-06-08 12:25 GMT] ▲ Collapse
 
Fernando Toledo
Fernando Toledo  Identity Verified
Spain
Local time: 12:38
German to Spanish
Yes Jun 7, 2009

Tomas Mosler wrote:

http://www.proz.com/forum/sdl_trados_support/136901-trados_2009_how_exactly_is_it_compatible_with_translating_in_word_and_with_ttx_files.html

When I checked my mailbox today morning, there was six posts announced/quoted in the thread.
When I checked on-line, some of them were missing.
Later on, a few more posts was made, but again some of the posts (also from those previously visible)disappeared, while at least one previously invisible post was there then again...

Anyone ever experienced this? What is going on?


me too in spanish.
 
Simona BONELLI
Simona BONELLI
France
Local time: 12:38
Member (2008)
French to Italian
+ ...
Same problem Jun 7, 2009

Yes, I have experienced the same problem. In the "Recent visitors " section too.
Fancy that, today I have decided to renew my membership, let's hope that Proz remembers it!


The best thing to do is to notify the problem.
Regards,

Simona
 
Natalie
Natalie  Identity Verified
Poland
Local time: 12:38
Member (2002)
English to Russian
+ ...

MODERATOR
SITE LOCALIZER
Hello Tomas Jun 7, 2009

In fact, I have answered you in the abovementioned thread, however, as you opened this new thread, I'll answer here too.

There are no removed postings in that thread about Trados; obviously, there were some technical problems with ProZ.com servers; please check the notifications for duplicates.
 
Tomas Mosler, DipTrans IoLET MCIL MITI
Tomas Mosler, DipTrans IoLET MCIL MITI  Identity Verified
Czech Republic
Local time: 12:38
Member (2008)
English to Czech
TOPIC STARTER
SITE LOCALIZER
no Jun 7, 2009

Dear Natalia,

while I have about 10 individual notifications for posts in "my" thread, there is definitely less posts visible. Your theory about replicates is not right, the content is different for each notification.

Here are the posts IDs (except for mine) up to now:
View this post: http://www.proz.com/post/1140356#1140356
Post by: Gillian Searl

... See more
Dear Natalia,

while I have about 10 individual notifications for posts in "my" thread, there is definitely less posts visible. Your theory about replicates is not right, the content is different for each notification.

Here are the posts IDs (except for mine) up to now:
View this post: http://www.proz.com/post/1140356#1140356
Post by: Gillian Searl

View this post: http://www.proz.com/post/1140359#1140359
Post by: Giuliana Buscaglione

View this post: http://www.proz.com/post/1140370#1140370
Post by: Markus Wahlgren

View this post: http://www.proz.com/post/1140371#1140371
Post by: Gillian Searl

View this post: http://www.proz.com/post/1140388#1140388
Post by: Gabor Schulz

View this post: http://www.proz.com/post/1140383#1140383
Post by: Giuliana Buscaglione

View this post: http://www.proz.com/post/1140403#1140403
Post by: Tobi

View this post: http://www.proz.com/post/1140446#1140446
Post by: Giuliana Buscaglione

View this post: http://www.proz.com/post/1140442#1140442
Post by: Tobi

View this post: http://www.proz.com/post/1140448#1140448
Post by: Natalie

View this post: http://www.proz.com/post/1140451#1140451
Post by: Claudia Digel

You can clearly see that some links don't work and some members are not listed as authors (as their posts are not included) in the thread, so there can be no talk about duplicities; I could quote each post in full (except for mine; I hope nothing is permanently lost).

So something is wrong with the dB, server or whatever. Is there an emergency contact for administrators, or do we better stop talking before working days to prevent wasting time writing lost posts?
(I already created a ticket about this.) ▲ Collapse
 
Natalie
Natalie  Identity Verified
Poland
Local time: 12:38
Member (2002)
English to Russian
+ ...

MODERATOR
SITE LOCALIZER
Hi again Jun 7, 2009

Tomas, keeping it simple, ProZ.com has several servers where the databases are copied; each server copies data with some time lag period. If one of the servers goes down, it looks like some data are missing.

If there are no replicate postings in the thread, and no hidden postings (and I swear there aren't any), this means that one of the servers is down, and this is a technical problem. Please kindly submit a support request to let the site staff know about the problem. I myself wi... See more
Tomas, keeping it simple, ProZ.com has several servers where the databases are copied; each server copies data with some time lag period. If one of the servers goes down, it looks like some data are missing.

If there are no replicate postings in the thread, and no hidden postings (and I swear there aren't any), this means that one of the servers is down, and this is a technical problem. Please kindly submit a support request to let the site staff know about the problem. I myself will also do this.

Best,
Natalia ▲ Collapse
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 12:38
Member (2009)
English to Croatian
+ ...
My posts eaten up Jun 7, 2009

.. I've typed one forum post and a few KudoZ discussion entries that were simply eaten up : the Kudoz entries appeared and disappeared many times, and the forum post never appeared at all. I am not sure if this very post will appear at all, but I will still send it.

Some tech issues?
 
Maria Mastruzzo
Maria Mastruzzo  Identity Verified
Australia
Local time: 20:38
English to Spanish
+ ...
Same problem (Spanish) Jun 7, 2009

I am experiencing exactly the same problem that Tomas has, I am being notified of posts but they are not visible and I cannot answer to my peers. I have already submitted a support request, but I am new to Proz.com so I did not know very well how to proceed. I hope this is the correct way.

Regards,
Maria
 
Kim Metzger
Kim Metzger  Identity Verified
Mexico
Local time: 04:38
German to English
Not just forum posts Jun 7, 2009

But KudoZ questions as well. They've been disappearing and reappearing for the past four hours.
 
Laurent KRAULAND (X)
Laurent KRAULAND (X)  Identity Verified
France
Local time: 12:38
French to German
+ ...
Absolutely no idea... Jun 7, 2009

but some of my posts disappeared too or the posts I replied to vanished.

Hope this one will go through!

Laurent K.

PS: furthermore, and before I replied, I only saw your post, Tomas...

[Edited at 2009-06-07 15:18 GMT]
 
Natalie
Natalie  Identity Verified
Poland
Local time: 12:38
Member (2002)
English to Russian
+ ...

MODERATOR
SITE LOCALIZER
Hi everybody Jun 7, 2009

Please be sure to submit a support request when you notice strange system behavior! Discussion in forums is not enough.

Best,
Natalia
 
chica nueva
chica nueva
Local time: 22:38
Chinese to English
Non-paying, non-verified members: why posts may disappear/reappear; 'vetting' Jun 7, 2009

I don't subscribe to any threads, except those I start, so I am not too sure about that aspect of it.

From my experience:
1 Posts may be hidden and unhidden by Moderators.
2 Posts may disappear (within 24 hours of posting) because peers are editing/have edited them.
3 Peers may decide themselves (within 24 hours of posting) to delete the entire post.

Lesley

@ ScottishWildCat: about time delays, in my experience, there is generally a... See more
I don't subscribe to any threads, except those I start, so I am not too sure about that aspect of it.

From my experience:
1 Posts may be hidden and unhidden by Moderators.
2 Posts may disappear (within 24 hours of posting) because peers are editing/have edited them.
3 Peers may decide themselves (within 24 hours of posting) to delete the entire post.

Lesley

@ ScottishWildCat: about time delays, in my experience, there is generally a time-delay for 'vetting', before non-paying members' (aka 'users') posts are published. This is generally an up to 24 hour lag, but it can be shorter or longer depending on the circumstances.

[Edited at 2009-06-08 06:21 GMT] ▲ Collapse
 
Ivette Camargo López
Ivette Camargo López  Identity Verified
Spain
Local time: 12:38
English to Spanish
+ ...
@ lai an - Analysis of hiding reasons Jun 8, 2009

lai an wrote:

From my experience:
1 Posts may be hidden and unhidden by Moderators.
2 Posts may disappear (within 24 hours of posting) because peers are editing/have edited them.
3 Peers may decide themselves (within 24 hours of posting) to delete the entire post.


Lesley, you make a very clear analysis of why posts may be hidden, but I'd like to add that sometimes there are also server/technical-related reasons, as already explained by Natalie. In this case, sometimes you even get to see a warning message (in red) that says that forums (or the whole site) are in "read-only" mode (which means that nothing you post or edit will be recorded).

About your points 2 and 3 above, I'd like to mention that not too long ago we had a case (in the Spanish forum) where someone decided to request (to Proz.com) to remove all his posts (I believe there were more than 7 posts) in a thread. Consequently, those of us who had exchanged opinions with this person were requested (by the corresponding forum moderator, a Proz.com staff member) to edit or remove our posts accordingly, since some of our posts were clearly related to the messages the said poster decided to remove, so they ended up looking rather "orphan" without the messages to which they referred. A rather awkward situation, but clearly/voluntarily requested by the said poster, so Proz.com is not always "responsible" for post hiding.

About your following comment:

lai an wrote:

@ ScottishWildCat: about time delays, in my experience, there is generally a time-delay for 'vetting', before non-paying members' (aka 'users') posts are published. This is generally an up to 24 hour lag, but it can be shorter or longer depending on the circumstances.


Post/message vetting delays only apply to forum participants (paying or non-paying) who have not been "VIDed" (in the FAQ there is information about what getting "VIDed" means, but basically it means that your identity has been verified). If you get VIDed, your messages are posted immediately, unless there are other reasons (already explained) for the delay or the hiding.
 
Arnaud HERVE
Arnaud HERVE  Identity Verified
France
Local time: 12:38
English to French
+ ...
Servers Jun 8, 2009

Natalie wrote:

Tomas, keeping it simple, ProZ.com has several servers where the databases are copied; each server copies data with some time lag period. If one of the servers goes down, it looks like some data are missing.


In many places around the world, in fact in most I think, the use of severals servers precisely results in never losing data, if one server goes down.
 
Paola Dentifrigi
Paola Dentifrigi  Identity Verified
Italy
Local time: 12:38
Member (2003)
English to Italian
+ ...
same here Jun 8, 2009

Yesterday morning I posted in the Italian forum and asked a Kudoz. I saw them for a few minutes, then both disappeared and reappered again much later. I don't like this, I'll send a support ticket.
 
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posts disappearing (Staff: technical problem, should be back to normal)






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