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Technical forums » SDL Trados support »
Whitespaces won't dissapear in the editor of Trados 2017, despite pressing the toggle button
Thread poster: Małgorzata Gardocka

Małgorzata Gardocka  Identity Verified
Poland
Member (2010)
German to Polish
+ ...
Jun 3

Hello,

Recently I have reinstalled Trados 2017 on a new Windows 10 computer and when I was translating today, I activated the white spaces in the "Home" tab, but when I pressed the toggle button to de-activate them, they didn't disappear (they only disappeared in the translation memory window).
When I created the project again in the hope that the problem would be fixed, the white spaces wouldn't in turn appear.

Do you know how to solve this problem?

... See more
Hello,

Recently I have reinstalled Trados 2017 on a new Windows 10 computer and when I was translating today, I activated the white spaces in the "Home" tab, but when I pressed the toggle button to de-activate them, they didn't disappear (they only disappeared in the translation memory window).
When I created the project again in the hope that the problem would be fixed, the white spaces wouldn't in turn appear.

Do you know how to solve this problem?

Best regards,

Malgorzata ▲ Collapse
 

expressisverbis
Portugal
Local time: 02:09
Member (2015)
English to Portuguese
+ ...
Hi Małgorzata, Jun 5

Did you try this?
http://producthelp.sdl.com/sdl_trados_studio_2015/client_en/setting_preferences/Display/TM/ShowHideWhitespace.htm
Best!
 

Małgorzata Gardocka  Identity Verified
Poland
Member (2010)
German to Polish
+ ...
TOPIC STARTER
It turns out that this issue is an internal problem of Trados and not yet solved Jun 5

Hello,

Thank you for wanting to help me, but yesterday it turned out that this issue is an internal problem of Trados.
It emerged after the last update of this CAT.
Unfortunately, no solution has been found yet.

Kind regards,

Malgorzata
 

expressisverbis
Portugal
Local time: 02:09
Member (2015)
English to Portuguese
+ ...
The most recent update was released Jun 6

on 30 May 2019: "Cumulative Update 16 for SDL Trados Studio 2017 SR1" and SDL claims it fixed a lot of issues.
If it is an internal issue, I believe they can (and they should) fix it. Contact SDL, it's worth trying.
 

Alaa Zeineldine  Identity Verified
Egypt
Local time: 03:09
Member (2002)
English to Arabic
+ ...
Workaround Jun 11

I have the same problem. It started to appear after installing the latest update "SDL Studio 2017 SR1 - 14.1.10016.54660".

When you use the toggle to show whitespace characters in the editor (whether by pressing Alt+P or clicking the inverted P button) nothing happens; if invisible characters were visible, they remain visible, and vice-versa. Although the toggle button will show the chosen selected/unselected state.

Workaround:
The clumsy workaround I discovered ... See more
I have the same problem. It started to appear after installing the latest update "SDL Studio 2017 SR1 - 14.1.10016.54660".

When you use the toggle to show whitespace characters in the editor (whether by pressing Alt+P or clicking the inverted P button) nothing happens; if invisible characters were visible, they remain visible, and vice-versa. Although the toggle button will show the chosen selected/unselected state.

Workaround:
The clumsy workaround I discovered is to close the editor window (by clicking the x sign in the corner) and then reopening the file in the editor again. Then the display will reflect the last toggle action correctly (i.e. showing whitespace if the toggle is selected and vice-versa).

[Edited at 2019-06-11 23:42 GMT] ▲ Collapse


Abraham Díaz
 

Małgorzata Gardocka  Identity Verified
Poland
Member (2010)
German to Polish
+ ...
TOPIC STARTER
Workaround Jun 12

Hello Alaa,

Thank you for your tip. This a good temporary solution.
However I'm disappointed that it takes SDL so long to fix that issue.
The problem still hasn't been solved.
 


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Whitespaces won't dissapear in the editor of Trados 2017, despite pressing the toggle button

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