Technical forums » Trados support »
Trados 2017-adding new terms in MultiTerm Error:Object reference not set to an instance of an object
Thread poster: Monica Rightenour
Monica Rightenour
Monica Rightenour  Identity Verified
Local time: 03:28
Member (2011)
French to English
+ ...
Mar 13, 2019

Error: "Object reference not set to an instance of an object" when trying to add a new term.
The Term recognition window shows recognized terms, but when I try to add new terms, this error appears.
If I open MultiTerm program, I can add the new term and then, the term appears in the Term recognition window.
I reorganized the termbase, but the same error appears in Trados.

Error
 
Heinrich Pesch
Heinrich Pesch  Identity Verified
Finland
Local time: 10:28
Member (2003)
Finnish to German
+ ...
Perhaps the file type is not selected in Option - Filetypes Mar 14, 2019

I had this problem today with an xlsx-file, and the reason was that I had not selected EXcel 2016 file type.
 
Monica Rightenour
Monica Rightenour  Identity Verified
Local time: 03:28
Member (2011)
French to English
+ ...
TOPIC STARTER
Trados 2017, MultiTerm error Mar 15, 2019

Thank you for your reply, but the problem is not that simple. I was using word documents, so there is no conflict here.
 
Monica Rightenour
Monica Rightenour  Identity Verified
Local time: 03:28
Member (2011)
French to English
+ ...
TOPIC STARTER
I found the solution Mar 19, 2019

While waiting for SDL support (came after one week!) I solved the problem.
It was caused by my antivirus, which blocked the connection to SDL.

Steps:
I added SDL to safe programs
I returned the license and deleted the program from my computer
I reinstalled the program off-line.

The problem was caused by having different Multiterm and Trados versions (I previously added Multiterm to safe programs, but not Trados).
 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]
Myron Netchypor[Call to this topic]
Marco Ramón[Call to this topic]
Maya Gorgoshidze[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Trados 2017-adding new terms in MultiTerm Error:Object reference not set to an instance of an object







Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

Buy now! »
TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »