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Elvira Schmid Italy Local time: 13:33 English to German
Feb 8, 2019
Hi, when trying to access my SDL account a form opens where I should complete my registration (even though I am already registered). The problem is the form will not accept my VAT (with or without country in front of the VAT number - IT). How can I access my account? Thanks
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Natalie Poland Local time: 13:33 Member (2002) English to Russian + ...
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Hi Elvira
Feb 8, 2019
If you are already registered, you should not re-register, as this would result in duplicate accounts and unnecessary mess.
I have just tried to login, and everything looks fine. Try to login using another browser, as SDL website does not work correctly with some browsers.
Natalia
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Elvira Schmid Italy Local time: 13:33 English to German
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Feb 8, 2019
Natalie wrote:
If you are already registered, you should not re-register, as this would result in duplicate accounts and unnecessary mess.
I have just tried to login, and everything looks fine. Try to login using another browser, as SDL website does not work correctly with some browsers.
Natalia
Hi Natalia,
I do not try to register again, but once I enter my credentials on the login page I am referred to another page "Complete Registration", which contains all my data and VAT number. When I try to confirm I get the error message that my VAT is not valid and that I should try again. So there is no way to even get into the account. Elvira
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Natalie Poland Local time: 13:33 Member (2002) English to Russian + ...
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