Browser (Firefox) always starts with "istartpageing"
Thread poster: Matthias Brombach

Matthias Brombach  Identity Verified
Germany
Local time: 12:21
Member (2007)
Dutch to German
+ ...
Dec 2, 2015

Dear colleagues,

since I installed two or three freeware tools (like olifant, notepad++, etc.) the start page of my browser is infected with "istartpageing", which is known as a browser-hijacker / malware.
All manual attempts to remove it from the browser and from the system failed and web searches show numerous entries with instructions to install more programms and I just do not know, which of these tools are trustworthy or not. Has anybody of you recently made a reliable ex
... See more
Dear colleagues,

since I installed two or three freeware tools (like olifant, notepad++, etc.) the start page of my browser is infected with "istartpageing", which is known as a browser-hijacker / malware.
All manual attempts to remove it from the browser and from the system failed and web searches show numerous entries with instructions to install more programms and I just do not know, which of these tools are trustworthy or not. Has anybody of you recently made a reliable experience in removing the said malware? Thanks a lot for your help,
Matthias
Collapse


 

Adrien Esparron
Local time: 12:21
Member (2007)
German to French
+ ...
Some tools Dec 2, 2015

A well known intrusion. Try to scan your system with tools like :

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

http://www.nicolascoolman.fr/telecharger/

See more
A well known intrusion. Try to scan your system with tools like :

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

http://www.nicolascoolman.fr/telecharger/

http://download.stage.cnet.com/malwarebytes-anti-malware/windows.html?hlndr=1&part=dl-x&lang=fr

They are efficient and without danger.

Good luck!

[Modifié le 2015-12-02 10:51 GMT]
Collapse


 

Vito Smolej
Germany
Local time: 12:21
Member (2004)
English to Slovenian
+ ...
Press F1;) Dec 2, 2015

Hi Mathias:

I suggest, you turn for the advice to the Mozilla support. I have (in younger days) spent quite some time in the support group and know that there's barely a problem that does not yet have a solution. There a question for instance "https://support.mozilla.org/en-US/questions/1090273 - browser hijacker only in firefox" with syeven answers, 2 have the same problem, and the problem is marked solved.

It would also help, if you restart Firefox with add-ons disab
... See more
Hi Mathias:

I suggest, you turn for the advice to the Mozilla support. I have (in younger days) spent quite some time in the support group and know that there's barely a problem that does not yet have a solution. There a question for instance "https://support.mozilla.org/en-US/questions/1090273 - browser hijacker only in firefox" with syeven answers, 2 have the same problem, and the problem is marked solved.

It would also help, if you restart Firefox with add-ons disabled for started (see Help > Restart with Add-ons disabled)

Let us know, how you are doing;)

smo

PS: and if is is malware indeed, check "Troubleshoot Firefox issues caused by malware" (https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware)



[urejeno ob 2015-12-02 10:50 GMT]
Collapse


 

Matthias Brombach  Identity Verified
Germany
Local time: 12:21
Member (2007)
Dutch to German
+ ...
TOPIC STARTER
Thanks... Dec 2, 2015

...and I´ll wait with getting deeper into it by myself with your suggestions if nobody else shares her / his success in removing "istartpageing". Thanks again, Matthias

 

Matthias Brombach  Identity Verified
Germany
Local time: 12:21
Member (2007)
Dutch to German
+ ...
TOPIC STARTER
Solution: Dec 3, 2015

...simply install "adwcleaner" (you were right, Adrien!), downloadable as shown above. A scan performed lead to the result, that my PC was infected with "CltMngSvc", which was erased then by that tool. Firefox is clean again. "adwcleaner" was also recommended by the customer service of my anti virus software. Hope, others can learn from this episode...

 
Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule
Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Browser (Firefox) always starts with "istartpageing"

Advanced search






Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search