"Visitors" tab gone?
Thread poster: Mirko Mainardi

Mirko Mainardi  Identity Verified
Italy
Local time: 13:14
Member
English to Italian
Aug 1, 2017

Hi all. Yesterday I noticed the Visitor tab in my profile was empty. That is to say, not showing the table with all the details about visitors' views. I thought it was a temporary issue (maybe the site staff were working on it or something), but today it's still empty...

Is anyone else experiencing the same?


 

Jennifer Forbes  Identity Verified
Local time: 12:14
Member (2006)
French to English
+ ...
No Aug 1, 2017

No, my visitors are still there - at the moment.

 

Mirko Mainardi  Identity Verified
Italy
Local time: 13:14
Member
English to Italian
TOPIC STARTER
Thanks Aug 1, 2017

Jenny Forbes wrote:

No, my visitors are still there - at the moment.


Thanks for letting me know Jenny. That's weird...

Guess I'll have to open a support ticket then.


 

Roy Chacón  Identity Verified
Colombia
Member
English to Spanish
Button Aug 1, 2017

Now there's a button: "View Enhanced Profile Analytics - New" for a very complete (overkill) visitor analytics page.

Then click on visitors, and scroll down to see them.

While all this info is very nice, it's a setback. What's really important is the list! Now buried deep.

Hope they return the list to it's place, and add a tab/button for the analytics.


 

Mirko Mainardi  Identity Verified
Italy
Local time: 13:14
Member
English to Italian
TOPIC STARTER
Plus Aug 1, 2017

Roy Chacón wrote:

Now there's a button: "View Enhanced Profile Analytics - New" for a very complete (overkill) visitor analytics page.

Then click on visitors, and scroll down to see them.

While all this info is very nice, it's a setback. What's really important is the list! Now buried deep.

Hope they return the list to it's place, and add a tab/button for the analytics.


Hi Roy, thanks. However, what you're referring to is a "plus" feature, which is supposed to complement, not substitute, the good old visitor's tab. I currently can see that option, but I don't like it (and don't need it), 'plus' it doesn't show visitor's IPs.

At any rate, are you saying you can't see the old list either? As I said, for me it was there until yesterday...


 

Katalin Szilárd  Identity Verified
Hungary
Local time: 13:14
Member (2006)
English to Hungarian
+ ...
I had the same problem yesterday ... Aug 1, 2017

I had the same problem yesterday, sent a support ticket and then this problem was solved.
Maybe if you send a support ticket, each cases will be fixed.

Bests,
Katalin

Another visitor related issue:

Actually someone mentioned too many visits from baidu. I've experience that since a month now.
I think it's a crawler and should be separated from the normal visitors.

... See more
I had the same problem yesterday, sent a support ticket and then this problem was solved.
Maybe if you send a support ticket, each cases will be fixed.

Bests,
Katalin

Another visitor related issue:

Actually someone mentioned too many visits from baidu. I've experience that since a month now.
I think it's a crawler and should be separated from the normal visitors.

www.baidu.com Other, KudoZ, Profile 6

www.baidu.com Profile 4 Jul 27
www.baidu.com Profile 2 Jul 31
www.baidu.com KudoZ, Profile 5 Jul 31

etc.



[Edited at 2017-08-01 09:53 GMT]
Collapse


 

Mirko Mainardi  Identity Verified
Italy
Local time: 13:14
Member
English to Italian
TOPIC STARTER
Did that. Solved. Aug 1, 2017

Katalin Szilárd wrote:

I had the same problem yesterday, sent a support ticket and then this problem was solved.
Maybe if you send a support ticket, each cases will be fixed.



Thanks Katalin. Yes, I just did that, and the visitors' tab was restored. Again, weird...


 


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