DNS servers? Thread poster: beirenbo
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I set up my website a few days ago, but am still not able to see it online. It just says that url is not found. After submitting a support ticket with Proz, I was told that the DNS servers were down and I'd be able to see it within the next 12 hours. That was well over 12 hours ago. Anyone else having the same problem. Anything I can do on my end to fix it? Thanks.
| | | | Patricia Rosas 
United States
Local time: 22:44
Spanish to English
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In memoriam | submit another ticket | Feb 17, 2007 |
Aaron,
Welcome to ProZ! I vaguely remember that it took several days for my web site to be visible, but at the moment, I don't recall why that happened. Right now, I can see my web site, but there are several different servers, so perhaps the one hosting your yours is down.
But you shouldn't hesitate to submit another ticket (although being the weekend, the response time may be a bit longer than usual).
Patricia
| | | | | What is the URL, please? | Feb 17, 2007 |
Hi Aaron. Could you provide the URL?
| | | | beirenbo
Local time: 00:44
TOPIC STARTER
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| I sent you a message thru proz | Feb 17, 2007 |
Looks like in progress ...
| | | | | | beirenbo
Local time: 00:44
TOPIC STARTER | Where can I find that? | Feb 18, 2007 |
Where can I find the IP address. That was not given to me when I signed up, or if it was, I'm not sure where to find it. Thanks.
| | | | | Hosting Company | Feb 18, 2007 |
Aaron Bray wrote:
Where can I find the IP address. That was not given to me when I signed up, or if it was, I'm not sure where to find it. Thanks.
You can request the same from the hosting company.
I performed a "ping" command using your domain name to get your IP address but "ping" could not find the host. I think that your your DNS is not resolved yet to a specific IP. My recommendation is to request your domain IP address from the hosting company.
Regards
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| | justin C
United States
Local time: 01:44
English
| Aaron's site is now up | Feb 19, 2007 |
Hi everyone,
Sorry for the late reply, I didn't see this thread until this morning.
The problem with Aaron's site was that he had the primary and secondary nameservers switched around (NS2.HOST.PROZ.COM as the primary, and NS1.HOST.PROZ.COM as the secondary). The nameservers needed to be the other way around, with NS1 as the primary, and NS2 as the secondary. This was the technical reason why his site was not pulling up.
I switched these around for you Aaro... See more Hi everyone,
Sorry for the late reply, I didn't see this thread until this morning.
The problem with Aaron's site was that he had the primary and secondary nameservers switched around (NS2.HOST.PROZ.COM as the primary, and NS1.HOST.PROZ.COM as the secondary). The nameservers needed to be the other way around, with NS1 as the primary, and NS2 as the secondary. This was the technical reason why his site was not pulling up.
I switched these around for you Aaron, which is what we were waiting on to update. Your site should now be up and running.
Best regards,
Justin ▲ Collapse
| | | | Denyce Seow
Singapore
Local time: 13:44
Member (2004)
Chinese to English
| Website not up yet | Feb 19, 2007 |
Nope, Aaron... I still can't see it.
Denyce
| | | | beirenbo
Local time: 00:44
TOPIC STARTER | I can't see it either | Feb 20, 2007 |
Yes, I can't see it either. Please help, Justin.
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ksbtranslation
Indonesia
Local time: 12:44
Indonesian to English
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| Primary and secondary nameservers have switched around | Mar 4, 2007 |
justin wrote:
The problem with Aaron's site was that he had the primary and secondary nameservers switched around (NS2.HOST.PROZ.COM as the primary, and NS1.HOST.PROZ.COM as the secondary). The nameservers needed to be the other way around, with NS1 as the primary, and NS2 as the secondary. This was the technical reason why his site was not pulling up.
Dear Justin,
I have the same problem. Our domain (ksbtranslation.com)is registered in Netfirms.com. I tried to switch them several times but NS2.HOST.PROZ.COM always came before NS1.HOST.PROZ.COM.
Can you help me solve this problem?
Thank you.
Best regards,
Iwan
KSBTranslation.com
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I had the same problem too last month when I set up mine. Justin said it might be due to an old DNS server, and he asked me to wait 24 hours. I don't remember how long it took, but I had the website up real soon after that. I hope yours is taking a while because it is weekend.
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