Security certificate expired?
Thread poster: Katalin Horváth McClure

Katalin Horváth McClure  Identity Verified
United States
Local time: 10:32
Member (2002)
English to Hungarian
+ ...
Apr 5

melo is having issues - could you please look into this?

 

Rebecca Hendry  Identity Verified
United Kingdom
Local time: 15:32
Member (2005)
Spanish to English
+ ...
Same here Apr 5

I'm getting this error message: "the identity of "melo.host.proz.com" cannot be verified".

 

Jared Tabor
Local time: 12:32
SITE STAFF
Thanks for reporting, should be fixed now Apr 5

Thanks Katalin and Rebecca. Can you let me know if you are still having issues?

Jared


 

Katalin Horváth McClure  Identity Verified
United States
Local time: 10:32
Member (2002)
English to Hungarian
+ ...
TOPIC STARTER
EVERY YEAR!!!?? Apr 5

Jared,
Is there a way on your side to somehow preempt this problem as it is occurring every year? Every single time I have to send a support request or post on the forum so that it is taken care of.
Here are my past support tickets on this issue:
April 4, 2018:
https://www.proz.com/ticket/563816
March 5, 2016:
See more
Jared,
Is there a way on your side to somehow preempt this problem as it is occurring every year? Every single time I have to send a support request or post on the forum so that it is taken care of.
Here are my past support tickets on this issue:
April 4, 2018:
https://www.proz.com/ticket/563816
March 5, 2016:
https://www.proz.com/ticket/486880
If you are purchasing only a single year certificate, it is going to expire on the same day every year (April 5 next year, because you renewed it today.) It blows my mind how you guys cannot put a reminder on your own calendars to take care of it. I missed TWO job offers this morning from one of my regular clients who sends email notifications when jobs are available on their platform. I was unable to get into my email because the security certificate dialog box blocked everything. As you can guess, I am more than disappointed.
This is a recurring issue because someone regularly FORGETS to renew that certificate.
Does GoDaddy offer auto-renewal for the security certificates the same way as they offer for everything else?

I guess I have to put a reminder on my own calendar to send in a support request on April 3 or so every year to prevent this.
???
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Rebecca Hendry
 


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