I can't access my CPanel
Thread poster: Clarisa Moraña

Clarisa Moraña  Identity Verified
Argentina
Local time: 19:03
Member (2002)
English to Spanish
+ ...
Jul 28, 2011

Hi, I usually click on my name and I have access to my hosting and Cpanel, from there I go to my webmail. But today I have not been able to do so. No settings have been changed at my pc, as far as I know. What might be wrong'

Regards

Clarisa


 

Lucia Leszinsky
SITE STAFF
Are you trying to get to the "My hosting" page? Jul 28, 2011

Hello Clarisa,

What do you mean exactly with "I usually click on my name"? I ask you this because clicking on your name at the top of any site page should re-direct you to your profile, not your hosting and Cpanel.

Now, mousing over your name you will be given the option to go to the "My hosting" page, where you will be able to access your "[Control panel]" and your "[Webmail]". Can you confirm ... See more
Hello Clarisa,

What do you mean exactly with "I usually click on my name"? I ask you this because clicking on your name at the top of any site page should re-direct you to your profile, not your hosting and Cpanel.

Now, mousing over your name you will be given the option to go to the "My hosting" page, where you will be able to access your "[Control panel]" and your "[Webmail]". Can you confirm http://www.proz.com/?sp=host/info is where you are trying to get?

Thanks in advance,

Lucia
Collapse


 

Clarisa Moraña  Identity Verified
Argentina
Local time: 19:03
Member (2002)
English to Spanish
+ ...
TOPIC STARTER
You are right... I should have mouse over my name! Jul 28, 2011

It seems that my mouse was not working properly. I restarted my pc and when I moused over my name the site access window came back!

Thanks Lucia.

Clarisa


 

Lucia Leszinsky
SITE STAFF
Glad to know it's working, Clarisa! Jul 29, 2011

Just let me know if you need anything else.

Kind regards,

Lucia


 


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