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Hosting down again? (STAFF - Fixed)
Thread poster: Attila Piróth

Anna P Godzwa
United Kingdom
Local time: 10:36
English to Polish
+ ...
I've got similar issue, is it individual case this time? Apr 5, 2011

Jason Grimes wrote:

ProZ.com's upstream network provider has confirmed that the issue has been resolved. Please submit a support ticket if you're still having trouble with your hosted website or email.

Best regards,

Jason


 

Helen Shepelenko
SITE STAFF
Looks like your website is up Apr 5, 2011

Hello Anna,

I have checked your website, http://englishpolish.co.uk/ , and it works for me. Could you please submit a support request, http://www.proz.com/support/ , and provide me with more details: what is going wrong, please send site staff a link to the page that shows an error, please send me a screensho
... See more
Hello Anna,

I have checked your website, http://englishpolish.co.uk/ , and it works for me. Could you please submit a support request, http://www.proz.com/support/ , and provide me with more details: what is going wrong, please send site staff a link to the page that shows an error, please send me a screenshot with an error. This will help site staff to look further into the issue. Many thanks in advance.

My bests,
Helen
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William Pairman  Identity Verified
Spain
Local time: 11:36
Member (2005)
Spanish to English
And again 3-4 June 2012? Jun 4, 2012

Not receiving mail, cant access control panel, website down...

Or is it just me?

[Edited at 2012-06-04 07:07 GMT]


 

Lucia Leszinsky
SITE STAFF
ProZ.com hosting service is working as expected Jun 4, 2012

Dear William,

There are no hosting issues reported (i.e. the ProZ.com hosting service is working as expected).

If you are having trouble receiving email messages or accessing your control panel, please submit a support request, http://www.proz.com/support . Thanks!

Lucia


 

Suzanne Deliscar  Identity Verified
Canada
Local time: 05:36
Member (2009)
Spanish to English
+ ...
Not Receiving Emails, Support Requests Unanswered Jul 11, 2012

My e-mail hosting is problematic right now. I have submitted several support requests, but I am not receiving answers. Please advise.

 

Catherine GUILLIAUMET  Identity Verified
Local time: 11:36
English to French
+ ...
In memoriam
Suzanne email dysfunction confirmed !! Jul 11, 2012

Hi,

Early this morning, I happened to come across Suzanne's post about her email failure.

I had the idea to test it.
I did so at 08:20 am (French time) and I received at 08:26 am a mail titled : Undelivered Mail Returned to Sender
the body of which says the following : (Suzanne's and my identifying details deleted)


"This is the mail system at host smtp2-g21.my ISP name.

I'm sorry to have to inform you that your messa
... See more
Hi,

Early this morning, I happened to come across Suzanne's post about her email failure.

I had the idea to test it.
I did so at 08:20 am (French time) and I received at 08:26 am a mail titled : Undelivered Mail Returned to Sender
the body of which says the following : (Suzanne's and my identifying details deleted)


"This is the mail system at host smtp2-g21.my ISP name.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

: host suzanne's domain name [IP : XX.XXX.XX.XXX] said:
550-Verification failed for 550-No Such User Here 550
Sender verify failed (in reply to RCPT TO command)



Reporting-MTA: dns; smtp2-g21.my ISP name
X-Postfix-Queue-ID: E4FF74B0002
X-Postfix-Sender: rfc822; cgtradmed@domain name
Arrival-Date: Wed, 11 Jul 2012 08:25:56 +0200 (CEST)

Final-Recipient: rfc822; sxxxxxxxx@domain name
Original-Recipient: rfc822;sxxxxxxxx@domain name
Action: failed
Status: 5.0.0
Remote-MTA: dns;suzanne's domain name
Diagnostic-Code: smtp; 550-Verification failed for 550-No
Such User Here 550 Sender verify failed"


Hope this will help you to solve the problem

Have a nice day
Catherine
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Suzanne Deliscar  Identity Verified
Canada
Local time: 05:36
Member (2009)
Spanish to English
+ ...
Thank You Catherine Jul 11, 2012

Catherine,

Thank you for testing my e-mail issue. I still have not received a response to my support requests, but it appears that a few e-mails are now coming through.

Thanks again,

Suzanne


 
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