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"500 Internal Server Error" when visiting my website (Staff: resolved)
Thread poster: ckatsidonis
ckatsidonis
ckatsidonis  Identity Verified
Belgium
Local time: 02:58
English to French
+ ...
Apr 1, 2010

Hi everyone,

Is anybody else experiencing this? I can access Cpanel and the e-mail seems to work fine but my proz.com-hosted websites return a "500 Internal Server Error".

Cheers,

Charalambos



[Subject edited by staff or moderator 2010-04-01 14:26 GMT]
 
Lucia Leszinsky
Lucia Leszinsky
SITE STAFF
Checking with systems administrator Apr 1, 2010

Hello Charalambos,

The hosting service is working as expected. However, I was able to reproduce the "Internal server error" you mention when visiting your website.

Please let me check this with our systems administrator and get back to you. In the meantime, could you please tell me if you changed any configuration?

Thanks for your patience.

Regards,

Lucia
 
ckatsidonis
ckatsidonis  Identity Verified
Belgium
Local time: 02:58
English to French
+ ...
TOPIC STARTER
No change on my side Apr 1, 2010

Hi Lucia,

No configuration change on my side.

Regards,

Charalambos
 
Lucia Leszinsky
Lucia Leszinsky
SITE STAFF
Thanks for confirming, Charalambos. Apr 1, 2010

Our systems administrator will look into this further. Thanks!

Regards,

Lucia
 
Lucia Leszinsky
Lucia Leszinsky
SITE STAFF
Fixed Apr 1, 2010

Hi Charalambos,

This issue has been addressed by our systems administrator and your website should be working fine now.

Could you please check and let me know how it goes?

Thanks in advance.

Regards,

Lucia
 
ckatsidonis
ckatsidonis  Identity Verified
Belgium
Local time: 02:58
English to French
+ ...
TOPIC STARTER
Working now (Edit: Never mind) Apr 2, 2010

Thank you Lucia,

The issue is now solved but some explanation as to what the problem was would be appreciated.

Edit: Never mind, I saw the answer in my support ticket.

Regards,

Charalambos

[Edited at 2010-04-02 02:21 GMT]
 


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"500 Internal Server Error" when visiting my website (Staff: resolved)






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