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My support ticket was not answered
Thread poster: Heinrich Pesch
Heinrich Pesch
Heinrich Pesch  Identity Verified
Finland
Local time: 11:50
Member (2003)
Finnish to German
+ ...
Mar 24, 2010

Some weeks ago I got an automated message that my disc space was full.
I logged in to my account and found, that my disc space was about 176/250, so it is not full even according to the statistics.
Strangely the same files on my local hard disc are only 36 Mb. So where does the extra space come from?

I send a support ticket but got not answer.

Regards
Heinrich

PS: There were 138 Mb in the tmp-folder. I wonder why the system does not remove... See more
Some weeks ago I got an automated message that my disc space was full.
I logged in to my account and found, that my disc space was about 176/250, so it is not full even according to the statistics.
Strangely the same files on my local hard disc are only 36 Mb. So where does the extra space come from?

I send a support ticket but got not answer.

Regards
Heinrich

PS: There were 138 Mb in the tmp-folder. I wonder why the system does not remove that stuff automatically. I had to do it manually and now I'm down to 56 Mb total.

[Bearbeitet am 2010-03-24 07:41 GMT] ▲ Collapse
 
Helen Shepelenko
Helen Shepelenko
SITE STAFF
Please provide a copy of the message you received. Thank you. Mar 24, 2010

Dear Heinrich,

I am afraid there aren't any support requests submitted by you recently. Please submit a support request and provide a copy of the message you received. This will help the support team to provide prompt assistance.
Thanks.

Best regards,

Helen
 


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