Hosting down again? (Staff: fixed)
Thread poster: Minna Wood MITI (Purring CAT Ltd.) (X)

Minna Wood MITI (Purring CAT Ltd.) (X)  Identity Verified
United Kingdom
English to Finnish
+ ...
Mar 15, 2010

Can't access my control panel or get emails. Is it down again?


[Subject edited by staff or moderator 2010-03-15 15:42 GMT]


Patricia Rosas  Identity Verified
United States
Local time: 02:02
Spanish to English
+ ...
In memoriam
I was just going to report this! Mar 15, 2010


I can't connect to the server either (I just woke up and was taking my first sips of coffee, so I thought I must be causing the problem). I'm going to submit a support ticket. Thanks for speaking up!



Lucia Leszinsky
Fixing Mar 15, 2010

Hi Minna,

We are aware of technical difficulties with hosting. Our systems administration is actively working on this to have it fixed as soon as possible.

Thanks for your patience and sorry for the inconvenience this may cause.




John Fossey  Identity Verified
Local time: 04:02
Member (2008)
French to English
+ ...
Down too... Mar 15, 2010

Middle of the day here and I'm in the middle of negotiations with a client.... Suddenly the emails have stopped....


Jared Tabor
Local time: 06:02
Should be back momentarily Mar 15, 2010

Hello all,

Thanks for the continued patience. Hosting should be back to normal momentarily.



Jared Tabor
Local time: 06:02
Hosting restored Mar 15, 2010

Hello again,

Sorry for the interruption. Sites and email should be back online and working normally. If anyone is having any additional problems, please just let me know.



Tina Colquhoun  Identity Verified
Local time: 09:02
Member (2005)
Danish to English
+ ...
Happens too frequently Mar 15, 2010

This happens far too frequently. It was down last week as well...



Jared Tabor
Local time: 06:02
Agree. Steps being taken to resolve this Mar 15, 2010

Hello Tina,

I agree. As a result of last week's incident, serious steps are being taken to prevent this sort of problem, and to respond more quickly in the event of an outage. Unfortunately the service suffered an outage today while all of this is being put in place.

Once again, my apologies for the inconvenience caused by this, and thanks to everyone for their patience while it was resolved.



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Hosting down again? (Staff: fixed)

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