I paid to renew my Platinum level on 1st Jan and I\'m still a plain member on screen. Thread poster: mónica alfonso
|
|---|
Can this be due to the holidays or what?
Has anybody experienced such a problem?
I have mailed ProZ Support with no answer...
And what\'s worst, there are some paid services I am not able to use if I\'m not Platinum (biddings, blueboard, for ex.)
[ This Message was edited by:on2003-01-03 23:40]
| | | |
| You can use the features by spending Browniz | Jan 3, 2003 |
Until your membership is updated, you can use your Browniz to use those services. Click on your BrowniZ points, to see how you can get them.
HTH
| | | |
| How did you pay? If by paypal, what email? | Jan 3, 2003 |
Please write via my profile page...
| | | |
| Problems with payment? | Jan 3, 2003 |
I renewed my membership also, although I had a terrible time making an online credit card payment. Finally paypal went through on the 31st of December, or at least said that it accepted my payment. However, there is nothing on the site that shows that it went through. Today was my final day to renew, using Browniz that have not been deducted either. I guess that I will just have to wait to see if I am still Platinum tomorrow!
| | |
|
|
|
Sonja Tomaskovic (X) 
Germany
Local time: 15:13
English to German
+ ...
| I waited 2 weeks for upgrade | Jan 3, 2003 |
Hi there,
I upgraded from Premium to Platinum November last year (I think). I waited about 2 weeks before my membership was at last upgraded.
I paid by PayPal and according to my account at PayPal the money transfer has been completed one day after payment.
I do not know why it took Proz that long to finally upgrade to Platinum. I even sent an email with all the details about the payment, however, it didn\'t seem to speed up the p... See more Hi there,
I upgraded from Premium to Platinum November last year (I think). I waited about 2 weeks before my membership was at last upgraded.
I paid by PayPal and according to my account at PayPal the money transfer has been completed one day after payment.
I do not know why it took Proz that long to finally upgrade to Platinum. I even sent an email with all the details about the payment, however, it didn\'t seem to speed up the process.
Maybe Proz should consider to inform people about that beforehand. I know that there is a note saying that \"Payments by PayPal might take 2-4 days\".
However, there is a slight difference between 2-4 days and 2 weeks.
Regards,
Sonja  ▲ Collapse
| | | |
| MORE THAN 8 WEEKS | Jan 4, 2003 |
I had renewed my membership in augustus and made an international wire and send a copy of my renewal as asked. And It has taken more than 8 weeks to Proz to find my payment. But I must say that I have had contact with very gentle people trying to find their way in my problem. But it seemed to be very difficult.
Now it is over.
Thanks Proz staff..
| | | |
Rob Albon
United States
Local time: 09:13
Japanese to English
+ ...
| Platinum Membership not updated | Jan 4, 2003 |
Me to... I paid by credit card yesterday and still nothing, I can\'t bid or use other services. But, after looking at some other people here, I guess this is normal 
| | | |
mónica alfonso
Local time: 10:13
English to Spanish
+ ...
TOPIC STARTER | Problem solved | Jan 4, 2003 |
I am Platinum!!!
Thanks Henry and staff!!!
| | |
|
|
|
I\'m renewed. Thanks Proz staff.
| | | |
| I spoke too soon | Jan 5, 2003 |
Sorry to say that when I logged in this morning to proz, I am no longer a platinum member, according to the site. However, my wallet shows that I have been renewed and that my payment was received by proz. Help!
| | | |
| Please be patient a bit longer | Jan 8, 2003 |
We are having to wait on our credit card processor for some things...
| | | |
Login to reply/comment 
