Forums about proz.com » Poll Discussion »
Pages in topic:   < [1 2]
Poll: Typically, how long does it take you to reply to an email from a regular client?
Thread poster: ProZ.com Staff
Mario Freitas
Mario Freitas  Identity Verified
Brazil
Local time: 15:16
Member (2014)
English to Portuguese
+ ...
It varies a lot Dec 10, 2019

I usually reply all emails immediately. However:
1. I'm not always sitting in front of the PC or carrying my mobile around. I take breaks regularly;
2. Sometimes I'm very concentrated on a job, and it may take an hour before I check my inbox.
3. I have clients all over the world, so I keep receiving e-mails at 3:00 am, which will obviously be replied only at around 11:00 am.
4. There are other obvious factors that can change this standard.

Bettina Dauch
 
Muriel Vasconcellos
Muriel Vasconcellos  Identity Verified
United States
Local time: 11:16
Member (2003)
Spanish to English
+ ...
Other Dec 11, 2019

I'm not tethered to my cell or my computer.
If I haven't checked my e-mail, it could be quite a while.
If I'm in front of my computer and I've checked my e-mail, then right away.

Bettina Dauch
 
Michael Harris
Michael Harris  Identity Verified
Germany
Local time: 20:16
Member (2006)
German to English
other Dec 11, 2019

I use Thunderbird as mail programme and a small window opens at the bottom right in my screen (plug a ping) whenever I receive a mail and if it is important then I generally answer quickly.
 
Pages in topic:   < [1 2]


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: Typically, how long does it take you to reply to an email from a regular client?






Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »