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Poll: Do you request that clients confirm receipt of your finished projects?
Thread poster: ProZ.com Staff
Billh
Billh
Local time: 04:05
Spanish to English
+ ...
No Jun 10, 2015

But once a client said they found my translation in the spam folder.

[Edited at 2015-06-10 14:33 GMT]
 
Balasubramaniam L.
Balasubramaniam L.  Identity Verified
India
Local time: 08:35
Member (2006)
English to Hindi
+ ...
SITE LOCALIZER
Always Jun 11, 2015

It is standard business practice - all emails I send to my clients have a line at the end saying something like "Do confirm receipt". This is to deprive clients from the excuse of later claiming that they never received the translation or my invoice.

Most of the time, I send the invoice along with the translated material, so that clients can't deny having received it. But when the translation has been done online, I insist they confirm receipt of the invoice.
 
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Poll: Do you request that clients confirm receipt of your finished projects?






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